Senior Administrator - Finance & Sales (IT Industry)

Be Different; Centurion; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Be Different in Centurion, South Africa, is seeking a seasoned Operations Leader to drive IT managed services and technology operations. You will oversee daily operations, design scalable processes, ensure policy compliance and lead cross-functional teams to deliver on strategic objectives.

The ideal candidate has extensive senior operations experience, strong analytical and budgeting skills, and a track record of optimizing performance in fast-paced tech environments.

Qualifications

• Bachelor's degree in relevant field required; master's advantageous.
• 5–7 years in operational management or senior admin, tech sector preferred.
• Experience in reporting, process improvement and ops leadership.
• Strong business ops management in fast-paced tech environment.
• Data-driven decision making with analytical skills.
• Financial acumen with budget management and reporting.
• Proven track record in improving processes and efficiencies.
• Excellent organisation and ability to prioritise demands.
• Leadership and people management with cross-functional influence.
• Strong communication and stakeholder management.
• Proficiency in business management tools, reporting systems and platforms.

Responsibilities

• Oversee daily operations across departments ensuring alignment with strategic goals.
• Design, implement and improve systems and processes to boost efficiency.
• Ensure compliance with internal policies and regulatory standards.
• Manage vendor, partner and service-provider relationships and performance.
• Develop monthly, quarterly and annual performance reports.
• Monitor key metrics and provide actionable insights to leadership.
• Identify inefficiencies and implement cost-effective improvements.
• Lead initiatives to standardise workflows and optimise resources.
• Support leadership with workforce planning and development.
• Translate strategic goals into operational plans and measurable outcomes.

Skills

Operational leadership

Reporting & analytics

Process improvement

Budget management

Stakeholder management

Cross-functional leadership

Analytical thinking

Communication

Vendor management

Team leadership

Education

Bachelor's degree in Business Admin/Management/Finance

Master's degree advantageous

Tools

IT management tools

Reporting systems

Technology platforms

Job description

Qualifications

In order to be considered the following is required:

• Bachelor’s degree in Business Administration, Management, Finance or a related field (Master’s advantageous)
• Minimum 5 – 7 years’ experience in an operational management or senior administrative role, preferably within a technology business
• Demonstrable experience in reporting, business process improvement and operational leadership
• Strong business operations management experience, ideally within a technology or fast-paced, growth‑oriented sector
• Excellent analytical and problem‑solving skills with a data‑driven approach to decision‑making
• Strong financial and commercial acumen with experience in budget management and reporting
• Proven track record in driving process improvements and operational efficiencies
• Exceptional organisational skills with the ability to prioritise competing demands
• Strong leadership and people management capabilities with the ability to inspire and influence cross‑functional teams
• Excellent communication and stakeholder management skills
• Proficiency in business management tools, reporting systems and technology platforms

Responsibilities

Operational Leadership & Management

• Oversee daily business operations across departments, ensuring smooth workflow and alignment with strategic objectives
• Design, implement, and improve operational systems, processes and best practices to enhance efficiency and productivity
• Ensure compliance with internal policies, regulatory requirements and industry standards
• Manage relationships with vendors, partners and service providers, ensuring performance and contractual obligations are met

Business Performance & Reporting

• Develop and deliver detailed monthly, quarterly and annual operational and financial performance reports
• Monitor and analyse key business metrics, identifying trends, risks and opportunities for improvement
• Provide senior leadership with actionable insights to support decision‑making
• Implement reporting structures that ensure transparency and accountability across the organisation

Process Improvement & Efficiency

• Identify areas of operational inefficiency and develop solutions to improve cost‑effectiveness and productivity
• Lead initiatives that standardise workflows, optimise resource allocation and leverage technology to streamline operations
• Champion continuous improvement and embed a culture of operational excellence throughout the business

People & Team Management

• Support the leadership team in building and maintaining a high‑performing culture
• Provide operational guidance to department heads and staff to ensure alignment with business objectives
• Contribute to workforce planning, training and professional development initiatives to build organisational capability

Strategic Support

• Assist the leadership team in executing the business strategy by translating goals into operational plans and measurable outcomes
• Contribute to budgeting, forecasting and financial planning processes
• Act as a key point of contact for operational escalations and problem‑solving

The ideal candidate will have a strong background in IT managed services or technology operations, excellent organisational and leadership skills and a proven ability to implement operational best practices within a fast‑paced environment. Experience managing cross‑functional teams, improving operational processes and driving continuous improvement initiatives will be highly advantageous.