OPERATIONS MANAGER

SRG Recruitment; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

SRG Recruitment in South Africa is seeking an experienced Operations Manager to oversee stock management, purchasing, supplier negotiations and logistics at scale. You will drive cost control, pricing accuracy and quarterly stocktakes to support efficient operations.

The role requires strong financial literacy, planning, and process-improvement mindset to enhance automation, system use, and regulatory compliance.

Qualifications

• Must have relevant formal qualification.
• Approximately 5–6 years of relevant operational management experience.
• Strong financial understanding including P&L monitoring, cash flow and costing.
• Experience in stock control, purchasing, supplier management and operational processes.

Responsibilities

• Oversee stock management, purchasing, supplier negotiations, freight logistics and inventory planning.
• Manage stock costing, pricing, price lists and quarterly stocktakes.
• Monitor financial performance, including P&L, cash flow and foreign exchange movements.
• Oversee administrative functions, sales and service reporting, and CRM systems.
• Identify and implement process improvements, automation and new technologies.
• Manage escalated customer disputes, warranty issues and regulatory submissions.
• Support business expansion, technology implementation and operational continuity.
• Oversee administrative controls, staff leave and the continuity of key business functions.

Skills

Analytical thinking

Organisational skills

Problem solving

Systems thinking

Automation interest

Process improvement

Financial literacy

Education

Relevant formal qualification

Tools

CRM systems

Job description

Key Responsibilities:

• Oversee stock management, purchasing, supplier negotiations, freight logistics and inventory planning
• Manage stock costing, pricing, price lists and quarterly stocktakes
• Monitor financial performance, including P&L, cash flow and foreign exchange movements
• Oversee administrative functions, sales and service reporting, and CRM systems
• Identify and implement process improvements, automation and new technologies
• Manage escalated customer disputes, warranty issues and regulatory submissions
• Support business expansion, technology implementation and operational continuity
• Oversee administrative controls, staff leave and the continuity of key business functions

Minimum Requirements:

• Relevant formal qualification
• Approximately 5–6 years of relevant operational management experience
• Strong financial understanding, including P&L monitoring, cash flow and costing
• Experience in stock control, purchasing, supplier management and operational processes
• Strong analytical, organisational and problem-solving skills
• A systems-oriented approach, with an interest in automation, technology and process improvement