Senior Administrator - Business & Sales

Be Different; Centurion; In loco; ZAR 900.000 - 1.300.000; Tempo pieno

Descrizione del lavoro

Be Different in Centurion is seeking an operational leader to oversee day-to-day business operations across departments and drive efficiency through process improvements. The role requires a strong background in IT managed services or technology operations, plus exceptional leadership, reporting and budgeting capabilities.

The ideal candidate will translate strategic goals into actionable operating plans, manage cross-functional teams, and deliver regular performance reports to senior

Competenze

• Bachelor’s degree in Business Administration, Management, Finance or related field (Master’s advantageous).
• 5–7 years’ experience in operational management or senior administrative role, preferably within a technology business.
• Experience in reporting, business process improvement and operational leadership.
• Strong business operations management experience in tech or fast-paced sectors.
• Analytical and data-driven decision making.

Mansioni

• Oversee daily business operations across departments, ensuring smooth workflow and alignment with strategic objectives.
• Design, implement, and improve operational systems, processes and best practices to enhance efficiency and productivity.
• Ensure compliance with internal policies, regulatory requirements and industry standards.
• Manage relationships with vendors, partners and service providers, ensuring performance and contractual obligations are met.
• Develop monthly, quarterly and annual operational and financial performance reports.
• Monitor and analyse key business metrics to identify trends, risks and opportunities.
• Provide senior leadership with actionable insights to support decision-making.
• Implement reporting structures that ensure transparency and accountability across the organisation.
• Identify areas of operational inefficiency and develop solutions to improve cost-effectiveness and productivity.
• Lead initiatives that standardise workflows and leverage technology to streamline operations.
• Champion continuous improvement and embed a culture of operational excellence.
• Support the leadership team in building and maintaining a high-performing culture.
• Provide operational guidance to department heads to align with business objectives.
• Contribute to workforce planning, training and development initiatives.

Conoscenze

Leadership

Analytical thinking

Budget & reporting

Stakeholder management

Process improvement

Cross-functional collaboration

Communication

Operational leadership

Formazione

Bachelor’s degree in Business Administration/Management/Finance (Master’s advantageous)

Descrizione del lavoro

In order to be considered the following is required:

• Bachelor’s degree in Business Administration, Management, Finance or a related field (Master’s advantageous)
• Minimum 5 – 7 years’ experience in an operational management or senior administrative role, preferably within a technology business
• Demonstrable experience in reporting, business process improvement and operational leadership
• Strong business operations management experience, ideally within a technology or fast-paced, growth-oriented sector
• Excellent analytical and problem-solving skills with a data-driven approach to decision-making
• Strong financial and commercial acumen with experience in budget management and reporting
• Proven track record in driving process improvements and operational efficiencies
• Exceptional organisational skills with the ability to prioritise competing demands
• Strong leadership and people management capabilities with the ability to inspire and influence cross‑functional teams
• Excellent communication and stakeholder management skills
• Proficiency in business management tools, reporting systems and technology platforms

Responsibilities:

Operational Leadership & Management:

• Oversee daily business operations across departments, ensuring smooth workflow and alignment with strategic objectives
• Design, implement, and improve operational systems, processes and best practices to enhance efficiency and productivity
• Ensure compliance with internal policies, regulatory requirements and industry standards
• Manage relationships with vendors, partners and service providers, ensuring performance and contractual obligations are met

Business Performance & Reporting:

• Develop and deliver detailed monthly, quarterly and annual operational and financial performance reports
• Monitor and analyse key business metrics, identifying trends, risks and opportunities for improvement
• Provide senior leadership with actionable insights to support decision‑making
• Implement reporting structures that ensure transparency and accountability across the organisation

Process Improvement & Efficiency:

• Identify areas of operational inefficiency and develop solutions to improve cost‑effectiveness and productivity
• Lead initiatives that standardise workflows, optimise resource allocation and leverage technology to streamline operations
• Champion continuous improvement and embed a culture of operational excellence throughout the business

People & Team Management:

• Support the leadership team in building and maintaining a high‑performing culture
• Provide operational guidance to department heads and staff to ensure alignment with business objectives
• Contribute to workforce planning, training and professional development initiatives to build organisational capability

Strategic Support:

• Assist the leadership team in executing the business strategy by translating goals into operational plans and measurable outcomes
• Contribute to budgeting, forecasting and financial planning processes
• Act as a key point of contact for operational escalations and problem‑solving

The ideal candidate will have a strong background in IT managed services or technology operations, excellent organisational and leadership skills and a proven ability to implement operational best practices within a fast‑paced environment. Experience managing cross‑functional teams, improving operational processes and driving continuous improvement initiatives will be highly advantageous.

Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.