Senior Operations Manager - Technology

Placements24; Pretoria; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Salary incentives

Medical benefits

Training & certs

Innovative culture

Impactful work

Job summary

Placements24 seeks a Senior Operations Manager with a strong technology background to lead critical IT operations in Pretoria. You will manage IT infrastructure, ensure system reliability, and optimize processes to support business growth.

Join a leadership team to implement robust solutions, maintain high operational performance, and mentor technology operations staff. The role offers a path to influence technology strategy and drive excellence in South Africa's administrative capital.

Qualifications

• 6+ years of experience in operations management with IT focus.
• Proven experience managing complex IT infrastructure and systems.
• Strong ITIL frameworks knowledge and best practices.
• Excellent project management and problem-solving skills.
• Ability to lead and mentor technical operations teams.
• Bachelor's degree in IT, CS, or related field.

Responsibilities

• Manage the operational aspects of the IT infrastructure and technology systems.
• Oversee the implementation and maintenance of new technologies and software solutions.
• Develop and enforce operational policies and procedures for technology-related services.
• Ensure the security, reliability, and performance of all IT systems.
• Collaborate with IT leadership to align operational capabilities with strategic technology goals.
• Manage operational budgets for technology infrastructure and projects.

Skills

IT operations

Project management

Leadership

Problem solving

ITIL knowledge

Education

Bachelor's degree in Information Technology/Computer Science

Tools

IT infrastructure tools

Job description

About the Role

Our client is looking for a highly skilled Senior Operations Manager with a strong background in technology to lead critical operational functions in Pretoria . This role demands expertise in managing IT infrastructure, ensuring system reliability, and optimizing technological processes to support business growth. You will work closely with technology teams to implement robust solutions and maintain high standards of operational performance. This is a key leadership position within the company, offering the chance to influence technological strategy and drive operational excellence in the nation's administrative capital.

Key Responsibilities

• Manage the operational aspects of the IT infrastructure and technology systems.
• Oversee the implementation and maintenance of new technologies and software solutions.
• Develop and enforce operational policies and procedures for technology-related services.
• Ensure the security, reliability, and performance of all IT systems.
• Collaborate with IT leadership to align operational capabilities with strategic technology goals.
• Manage operational budgets for technology infrastructure and projects.

Requirements

• Minimum of 6 years of experience in operations management , with a specialization in technology or IT operations.
• Proven experience managing complex IT infrastructure and systems.
• Strong understanding of ITIL frameworks and best practices.
• Excellent project management and problem-solving skills.
• Ability to lead and mentor technical operations teams.
• Bachelor's degree in Information Technology, Computer Science, or a related field.

Benefits

• Competitive salary and performance incentives.
• Comprehensive medical and retirement benefits.
• Opportunities for advanced technical training and certifications.
• A stimulating work environment focused on technological innovation.
• Be part of shaping the technological future of the organization.