Senior Account Manager

Network Recruitment; Johannesburg; Hybrid; ZAR 450,000 - 700,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Career growth

Executive networking

Job summary

Network Recruitment in Johannesburg is seeking senior account managers. Senior professionals in this city can expect to earn between R450,000 and R700,000 annually, with performance-based bonuses and commissions often adding to total remuneration.

The role focuses on developing strategic account plans, nurturing client relationships, and driving upsell opportunities across B2B accounts. A bachelor's degree and substantial account-management experience are commonly required.

Qualifications

• Bachelor's degree in business, marketing, or related field.
• Significant B2B account management or sales experience.
• Excellent communication, presentation, and problem-solving skills.

Responsibilities

• Develop and execute strategic account plans to maximize revenue.
• Serve as primary contact for key accounts and ensure satisfaction.
• Identify upsell and cross-sell opportunities within accounts.
• Conduct quarterly business reviews with senior client stakeholders.
• Collaborate with product, support, and operations teams.
• Monitor client satisfaction and address risks to long-term partnerships.

Skills

Key account management

B2B sales

Negotiation

CRM software

C-level communication

Strategic planning

Education

Bachelor's degree in business or related field

Tools

CRM software

Microsoft Office

Job description

Senior account managers in Johannesburg can expect to earn between R450,000 and R700,000 annually. This range can fluctuate based on experience, industry, and the specific company's compensation structure. Performance-based bonuses and commission are often additional components of the total remuneration package.

Leading companies actively recruiting senior account managers in Johannesburg include major telecommunications providers, financial institutions, and multinational technology firms. Specific organizations often seeking these professionals are Vodacom, Standard Bank, and IBM.

Key responsibilities include developing and executing strategic account plans, nurturing client relationships, and identifying opportunities for upselling and cross-selling. Senior account managers are also tasked with achieving sales targets, resolving client issues, and collaborating with internal teams to deliver exceptional service.

A bachelor's degree in business, marketing, or a related field is commonly required. Significant experience in account management, sales, or business development, often with a focus on B2B environments, is crucial. Strong communication, presentation, and problem-solving skills are also highly valued.

Industry experience can be highly beneficial, particularly in sectors like finance, technology, or telecommunications.

• Develop and execute strategic account plans to maximize revenue and deepen relationships with key clients.
• Serve as the primary point of contact for assigned key accounts, ensuring exceptional service delivery and satisfaction.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Conduct regular business reviews and present strategic insights and value propositions to senior client stakeholders.
• Collaborate cross-functionally with internal teams (e.g., product, support, operations) to meet client needs.
• Monitor client satisfaction and proactively address any issues or risks to ensure long-term partnership success.

• Proven track record of success in managing and growing key accounts in a B2B environment.
• Exceptional negotiation, communication, and presentation skills, particularly with C-level executives.
• Demonstrated ability to develop strategic account plans and execute them effectively.
• Strong understanding of client business objectives and the ability to align solutions accordingly.
• Experience with CRM software and account management best practices.
• Ability to work flexibly in a hybrid model, leveraging our Sandton office and traveling to client sites as needed.

• Highly competitive salary with substantial performance-based incentives and bonuses.
• Comprehensive health, wellness, and retirement benefits.
• Significant opportunities for professional growth and career advancement.
• Access to executive networking events and industry conferences.
• A professional and dynamic work environment located in Sandton.

Our Mission: We’re united by a shared mission‑to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real‑world problems with cutting‑edge technology and bold thinking.

We are an equal‑opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy), gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, simply because we can’t tolerate discrimination, bias, harassment or retaliation. We celebrate diversity, equity and inclusion…