Security Operations Lead – Multi-Site & Client Satisfaction

Elchemie; Centurion; On-site; ZAR 335,000 - 469,000; Full time

Job summary

Elchemie in Centurion seeks an experienced Security Operations Manager to lead daily security activities and ensure client satisfaction. You will manage relationships with clients and providers, oversee site launches and contract handovers, and monitor SLAs and budgets.

The role requires PSIRA Gr. A registration, a valid driver’s license, and strong leadership, planning, and compliance knowledge. A vehicle is essential for multi-site oversight.

Qualifications

• 5+ years in security operations management.
• Valid PSIRA Gr. A registration is mandatory.
• Own vehicle and valid driver’s license.
• No criminal record.
• Knowledge of security legislation and H&S compliance.

Responsibilities

• Lead and supervise daily security operations with focus on client satisfaction.
• Build and manage relationships with clients and service providers.
• Oversee site launches, transitions and contract handovers.
• Monitor SLAs, costs and quality of service delivery.
• Resolve client issues promptly and engage proactively.
• Manage budgets, staffing and resources.
• Conduct audits and risk assessments to maintain compliance.
• Lead staff through performance reviews and coaching.
• Collaborate with senior management on reporting and planning.
• Identify opportunities to grow services and improve client relationships.

Skills

Leadership

Client-facing

Budgeting

Planning

Staff coaching

Risk assessment

Compliance

Education

PSIRA Gr. A

Management qualification

Job description

Elchemie in Centurion seeks an experienced Security Operations Manager to lead daily security activities and ensure client satisfaction. You will manage relationships with clients and providers, oversee site launches and contract handovers, and monitor SLAs and budgets.

The role requires PSIRA Gr. A registration, a valid driver’s license, and strong leadership, planning, and compliance knowledge. A vehicle is essential for multi-site oversight.