Seasonal 5-Star Front-of-House Waiter

The Royal Portfolio; Hermanus; Sur place; ZAR 134 000 - 201 000; Plein temps

Résumé du poste

Birkenhead House, part of The Royal Portfolio, is seeking a Seasonal Waiter to join our Front of House team in Hermanus. You will deliver exemplary food and beverage service in dining rooms, pool areas and during events, while upholding our standards for guest experience.

You should have at least 2 years’ experience in a 5* hotel, strong F&B knowledge and excellent communication. The role requires flexible hours, including nights and weekends, and a team-focused attitude to ensure a flawless

Qualifications

• Minimum 2 years’ experience as a waiter in a 5-star hotel.
• Exceptional F&B knowledge, ideally with industry certs.
• Excellent written and verbal communication.
• Reliable, diligent, detail-oriented.
• Flexible with nights, weekends, and holidays.
• Knowledge of Property Management System at operator level.
• Familiar with Opera and Micros; MS Office suite.
• Willing to work in Hermanus; local residents preferred.

Responsabilités

• Serve food and beverages in dining rooms, pools, and outdoor areas; set up and clear.
• Greet guests warmly and provide welcome drink on arrival.
• Follow daily FOH checklists for waiter duties.
• Keep FOH areas clean and tidy during shifts.
• Know and communicate daily menus and wine lists.
• Upsell beverages, cigars, etc.
• Prepare and serve beverages; pass orders to kitchen quickly.
• Ensure kitchen dishes meet quality before service.
• Stay updated on industry trends.
• Assist with setup, service, and breakdowns of functions.

Connaissances

Waiter experience

F&B knowledge

Communication skills

Reliability

Flexibility

PMS knowledge

Opera & Micros

MS Office

Outils

Opera

Micros

MS Office

Description du poste

Birkenhead House, part of The Royal Portfolio, is seeking a Seasonal Waiter to join our Front of House team in Hermanus. You will deliver exemplary food and beverage service in dining rooms, pool areas and during events, while upholding our standards for guest experience.

You should have at least 2 years’ experience in a 5* hotel, strong F&B knowledge and excellent communication. The role requires flexible hours, including nights and weekends, and a team-focused attitude to ensure a flawless