Scrum Master

Indsafri; South Africa; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading company in financial services is seeking a Scrum Master with 4-7 years of experience to enhance Agile delivery across various financial domains. The ideal candidate will facilitate Agile ceremonies, coach teams on Scrum principles, and ensure the successful delivery of complex projects. Required qualifications include a relevant bachelor's degree and Agile certification. Strong communication and stakeholder engagement skills are essential, alongside experience with financial services and Agile tools. This role offers a dynamic environment focused on continuous improvement.

Qualifications

• 4–7 years of experience as a Scrum Master or Agile Delivery Lead.
• Proven experience delivering projects in financial services or banking environments.
• Experience working across complex domains such as Payments, Trade/Investor Services, Billing, or Treasury/Liquidity.

Responsibilities

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Guide and coach teams on Scrum principles, Agile methodologies, and continuous improvement.
• Remove impediments and ensure smooth progress of delivery.

Skills

JIRA

Agile/Scrum Methodologies

Payment processing

Education

Bachelor’s degree in Information Technology, Business, or a related field

Certified Scrum Master (CSM), PSM, or equivalent Agile certification

Tools

Azure DevOps

Jira

Confluence

Job description

We are seeking a Scrum Master with 4–7 years of experience to drive Agile delivery across key financial domains including Payments, Investor Services & Trade, Pricing & Billing, and Liquidity Management. The role focuses on facilitating high-performing teams, ensuring Agile best practices are followed, and enabling the successful delivery of complex, data and technology-driven initiatives within a financial services environment.

Key Responsibilities

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Guide and coach teams on Scrum principles, Agile methodologies, and continuous improvement.
• Remove impediments and ensure smooth progress of delivery.
• Work closely with Product Owners to manage and prioritise the product backlog.
• Track and report on team performance, sprint progress, and delivery metrics.
• Foster a culture of collaboration, accountability, and high performance within the team.
• Ensure alignment between business stakeholders and delivery teams.
• Support delivery of initiatives across payments systems, trading platforms, billing engines, and treasury solutions.
• Promote Agile maturity and drive adoption of best practices across teams.
• Coordinate with multiple teams in a scaled Agile environment where required.

Required Qualifications

• Bachelor’s degree in Information Technology, Business, or a related field.
• Certified Scrum Master (CSM), PSM, or equivalent Agile certification.

Experience Requirements

• 4–7 years of experience as a Scrum Master or Agile Delivery Lead.
• Proven experience delivering projects in financial services or banking environments.
• Experience working across complex domains such as Payments, Trade/Investor Services, Billing, or Treasury/Liquidity.

Technical & Tools Knowledge

• Familiarity with Agile tools (e.g., Jira, Confluence, Azure DevOps).
• Understanding of software development lifecycle (SDLC) and DevOps practices.
• Basic understanding of data, integration, and cloud environments.
• Experience with release management and change processes.

Domain Experience (Highly Preferred)

• Payments: Payment processing, transaction flows, settlement cycles.
• Pricing & Billing: Billing cycles, pricing models, invoicing systems.
• Liquidity Management: Treasury operations, cash flow processes, liquidity reporting.

Core Competencies

• Strong facilitation and coaching skills.
• Excellent communication and stakeholder engagement abilities.
• Conflict resolution and problem-solving skills.
• Ability to manage multiple teams or initiatives simultaneously.
• Strong organisational and time management skills.

Skills

JIRA Agile/Scrum Methodologies payment processing