SATIC: Cybersecurity - Identity and Access Management (IAM) / Senior Manager

PwC Careers Africa; Johannesburg; Hybrid; ZAR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Training and certifications

Career development pathways

Competitive remuneration and benefits

Mentorship and coaching

Job summary

PwC South Africa Technology and Innovation Centre (SATIC) seeks a Senior Manager to lead the Identity & Access Management practice. You will design, advise, implement and manage IAM solutions across AM, IGA, PAM, and Directory Services while guiding senior client stakeholders through complex transformation journeys.

You will drive the IAM managed service portfolio, recruit and mentor the team, and ensure high-quality delivery with strong governance. A hybrid UK/SA post-training model is expected.

Qualifications

• Bachelor’s degree or equivalent (Advantageous)
• 8+ years IAM with at least 3 years in a leadership role
• Proven track record with IGA tools (SailPoint, Saviynt)
• Experience with CyberArk PAM solutions
• Experience managing and overseeing managed service operations
• Strong knowledge of AM, IGA, PAM, LDAP, entitlement management, identity lifecycle
• Demonstrated leadership and people management skills
• Client-facing experience with senior stakeholders
• Certifications (CISSP, SailPoint, Saviynt, CyberArk) desirable
• Experience with cloud IAM solutions (AWS/Azure/GCP) and agile/DevOps familiarity
• Excellent communication, negotiation and problem-solving skills

Responsibilities

• Build and lead the IAM team within SATIC
• Oversee IAM managed service support portfolio and SLAs
• Guide IAM engagements from strategy to delivery and assurance
• Provide expert IAM advisory, implementation and governance guidance
• Lead cross-functional client engagements with senior stakeholders
• Drive delivery of IAM capabilities across AM, IGA, PAM, and Directory Services
• Shape IAM strategy, roadmaps, and transformation programmes
• Foster a culture of technical excellence and business alignment
• Mentor and develop team talent and manage performance
• Support business development and cross-border collaboration

Skills

Leadership

IAM expertise

Client-facing

IAM SME

People management

Stakeholder engagement

Education

Bachelor’s degree or equivalent

Tools

SailPoint

Saviynt

CyberArk

Microsoft

Okta

Ping Identity

Job description

PwC South Africa Technology and Innovation Centre (SATIC) is a joint venture between PwC South Africa and PwC UK, established in July 2023 to deliver technology-powered, expert-led services that solve complex business challenges globally and locally. SATIC focuses on creating innovative digital solutions while developing talent through impactful programs that address youth unemployment and equip learners from marginalized backgrounds with future-ready skills.

Cyber security remains one of the most significant strategic risks for PwC’s clients worldwide. With rapid digital transformation, disrupted supply chains, and changing workforce dynamics, protecting cyberspace is critical. PwC’s cyber security practice delivers strategy, risk governance, technical assurance, and implementation services that help clients securely transform their businesses. The practice is expanding rapidly to meet growing client demand for cyber risk expertise

About the Team:

PwC UK’s Identity and Access Management (IAM) practice is a leading provider of advisory, assurance, implementation, and managed services that help clients optimise business processes and digital service delivery by embedding digital identity at their core. Covering the full IAM lifecycle, including Access Management (AM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), and Directory Services, the team leverages advanced technologies such as SailPoint, Saviynt, CyberArk, Microsoft and others to deliver transformative solutions.

Our approach integrates deep business knowledge, technical expertise, and sector experience to create tangible business value through IAM, making digital identity a foundational element in clients’ business services and transformation journeys.

We address a broad range of IAM challenges, including enabling secure digital transformation, governance of access during mergers and divestments, delivering seamless customer experiences, and advising on risk-based governance frameworks.

As part of this expanding PwC UK practice, we are growing our IAM capabilities within the SATIC team in South Africa, extending world-class identity services to new clients and markets, and contributing to the development of the next generation of IAM talent through this innovative joint venture.

Qualifications:

• Bachelor’s degree or equivalent (Advantageous)

Experience required:

• Minimum 8 years’ experience in IAM with at least 3 years in a leadership or management role.
• Proven track record with IGA tools, particularly SailPoint and Saviynt.
• Experience with CyberArk PAM solutions
• Experience in managing and overseeing managed service operations.
• Strong knowledge of AM, IGA, PAM, LDAP, entitlement management, and identity lifecycle management.
• Demonstrated leadership and people management skills.
• Client-facing experience with ability to engage senior stakeholders.
• Relevant certifications (CISSP, SailPoint, Saviynt, CyberArk) are highly desirable.
• Microsoft, Okta and Ping Identity (nice to have)
• Experience working within cross-functional teams and global environments.

Responsibilities of role:

Our Identity & Access Management (IAM) team focuses on helping clients design, implement, and operate effective access controls that protect against threats, support business objectives, and enable sustainable growth. As organisations increasingly pivot towards digital business models, an exponential volume of data is generated and shared internally, with partners, and customers.

We work in partnership with client leadership to define their IAM strategy and roadmap, crafting operating and governance models that establish IAM as a resilient, business-aligned capability capable of adapting to evolving priorities. We deliver complex, multi-year transformation programmes that uplift clients’ IAM maturity and embed IAM into wider change agendas.

As a Senior Manager, you will be pivotal in establishing and growing the IAM practice within SATIC. Your responsibilities will include building and leading the IAM team, fostering a culture of technical excellence and business acumen, and driving performance through effective people management.

You will also act as a deep IAM SME, taking hands-on leadership across a wide range of client engagements. This includes designing and delivering IAM strategy, advisory, implementation, and assurance engagements across IAM domains. Your responsibilities will include providing expert guidance on complex identity requirements, governance, risk, and compliance topics, as well as supporting senior client stakeholders in navigating evolving cyber security challenges.

Additionally, you will lead and oversee the IAM managed service support function, ensuring smooth post-go-live service delivery. This involves managing incident triage and resolution, driving adherence to service-level agreements (SLAs), coordinating with clients and internal teams to maintain high service quality, and continuously identifying opportunities for service improvements.

Your role will encompass deep engagement with IAM capabilities across Access Management (AM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), Entitlement Management, and Directory Services. You will guide the strategic delivery of identity-related solutions, including advisory, implementation, and assurance services.

At PwC, we value leadership at every level. Through the PwC Professional framework, you will be expected to demonstrate authentic and inclusive leadership, manage stakeholders with confidence, and contribute to the broader growth of the cyber security and IAM practices.

Key responsibilities include:

• Recruiting, mentoring, and developing a high-performing IAM team within SATIC, fostering a supportive and collaborative culture.
• Leading and managing the IAM managed service support portfolio: incident management, SLA governance, client communication, and continuous improvement.
• Overseeing complex IAM engagements through all lifecycle phases — from strategy and design to delivery and assurance.
• Delivering complex IAM advisory and implementation projects as a senior SME, shaping strategy, architecture, governance models, and transformation roadmaps.
• Applying strong technical knowledge in Privileged Access Management solutions (e.g., CyberArk, BeyondTrust, Delinea) and Identity Governance.
• Utilising foundational IT and security skills such as scripting, networking, SDLC, operating systems (Windows, Unix, Linux), and cloud security principles.
• Conducting in-depth analysis of IAM data, identifying risks, and recommending pragmatic solutions.
• Building trusted relationships with clients and internal stakeholders, acting as a senior advisor on identity and security matters.
• Championing the development of IAM propositions, toolkits, methodologies, and accelerators.
• Managing and resolving team conflicts, addressing performance issues, and ensuring quality standards are met.
• Staying current with global trends in IAM, digital identity, and cyber risk, advising clients accordingly.
• Upholding PwC’s code of ethics and business conduct principles at all times.

You will be a key driver in making IAM a strategic differentiator for PwC and our clients, positioning the SATIC IAM team for sustainable growth and innovation.

Desirable skill sets include:

• Experience with cloud IAM solutions across AWS, Azure, or GCP.
• Knowledge of agile delivery methodologies, DevOps tools, and ITIL processes.
• Strong business development skills and client relationship management.
• Expertise in identity governance frameworks and regulatory compliance.
• Ability to lead large, complex multi-year transformation programmes.
• Technical background with scripting or software development fundamentals (Java, Python, etc.).
• Excellent communication, negotiation, and problem-solving skills.

What You Will Get:

• Opportunity to shape and grow the IAM practice within PwC SATIC.
• Exposure to global cyber security engagements with some of the world’s top brands.
• Supportive, collaborative, and inclusive culture aligned with PwC’s values.
• Access to training, certifications, and career development pathways.
• Chance to work on innovative digital identity and cyber security challenges.
• Competitive remuneration and benefits.
• Mentorship and coaching from experienced cyber security leaders.

The successful candidates will be required to work the standard office hours of the United Kingdom office. During the training period, attendance in the office will be required on a daily basis. Following the completion of training, candidates will transition to a hybrid working model. Please note that PwC SATIC is currently refining its hybrid working approach, and this remains subject to change in line with business, client, and team requirements.