SATIC: Senior Solution Architect (Manager)

PwC South Africa; Johannesburg; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Job summary

PwC South Africa's South African Technology & Innovation Centre (SATIC) seeks an experienced technology delivery professional to lead end-to-end system implementation and optimisation across enterprise platforms. You will guide solution design, manage client relationships, and drive transformational outcomes through ERP/CRM and finance projects.

Ideal candidates bring 5–8 years in technology consulting, strong stakeholder management, and a passion for AI-enabled automation.

Qualifications

• Bachelor's degree or equivalent practical experience in business systems, technology, finance or operational functions.
• Relevant certifications in Salesforce, Microsoft Dynamics 365 Business Central, Sage Intacct, Certinia or similar enterprise business applications are advantageous.
• Working towards or interest in professional qualifications (e.g. CIMA, ACCA, CA(SA)) is beneficial.
• 5–8 years' experience in technology consulting, software implementation, ERP/CRM/finance systems or business application delivery.
• Experience leading client engagements and guiding solution design and workshops.

Responsibilities

• Lead system implementation, optimisation and migration projects across enterprise platforms.
• Own client relationships and provide leadership through the project lifecycle from discovery to delivery.
• Translate business requirements into effective system solutions and process improvements.
• Lead workshops, solution design sessions, testing, deployment and adoption initiatives.
• Manage project risks, issues and dependencies to ensure successful outcomes.
• Coach and mentor team members and contribute to practice growth and knowledge sharing.
• Promote AI-enabled tools, automation and emerging technologies to improve delivery efficiency.

Skills

Business analysis

Process improvement

Solution design

Stakeholder management

Client engagement

Education

Bachelor's degree in Accounting, Finance, Information Systems, Business Management, Property Management, Computer Science or related discipline

Tools

Salesforce

Microsoft Dynamics 365 Business Central

Sage Intacct

Certinia

Prophix

FloQast

Re-Leased

Xelix

Job description

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future. We are looking for candidates who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society. If you are looking for a career where every day is different, where challenges are complex and where you can make a real difference, then we want to hear from you. By choosing to join SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading tech and making a difference to real people's lives.

Summary:

The Software Deployment Services (SDS) team delivers business application implementation, configuration and optimisation across a range of enterprise business applications. We are seeking experienced professionals who can lead delivery engagements, work directly with clients and drive successful business outcomes through technology-enabled transformation. This role provides the opportunity to work across multiple technologies, industries and client environments and not necessarily specialising in a single application. Candidates may bring experience in ERP, CRM, finance, property management or other business systems, and will be expected to hit the ground running, leading delivery teams, guiding solution design and supporting the growth of SDS capabilities.

Qualifications /Certifications required:

• Bachelor's degree in Accounting, Finance, Information Systems, Business Management, Property Management, Computer Science or a related discipline.
• Equivalent practical experience in business systems, technology, finance or operational functions will also be considered.
• Relevant certification(s) in Salesforce, Microsoft Dynamics 365 Business Central, Sage Intacct, Certinia or another enterprise business application is advantageous.
• Working towards or interest in a professional qualification (e.g. CIMA, ACCA, CA(SA)) is beneficial.

Experience required:

• 5-8 years' experience in technology consulting, software implementation, ERP, CRM, finance systems, property systems or business application delivery.
• Proven experience leading multiple end-to-end system implementation, optimisation or transformation projects.
• Experience leading client engagements and acting as a trusted adviser to business stakeholders.
• Experience facilitating requirements workshops, solution design sessions and business process reviews. Experience managing project scope, risks, dependencies and delivery outcomes. Experience mentoring and supporting consultants within project teams.
• Experience with one or more enterprise business applications such as Salesforce, Microsoft Dynamics Business Central, Sage Intacct, Certinia, Prophix, FloQast, Re-Leased, Xelix or similar platforms.
• Experience with integrations, data migration, reporting or automation initiatives is advantageous.

Responsibilities of role:

• Lead system implementation, optimisation and migration projects across a range of enterprise platforms.
• Own client relationships and provide leadership throughout the project lifecycle, from discovery through to successful delivery.
• Translate business requirements into effective system solutions and process improvements.
• Lead workshops, solution design activities, testing, deployment and adoption initiatives.
• Manage project risks, issues and dependencies to ensure successful delivery outcomes.
• Support and develop team members through coaching, mentoring and knowledge sharing.
• Contribute to practice growth through continuous improvement, reusable assets, innovation and business development activities.
• Promote the effective use of AI-enabled tools, automation and emerging technologies to improve delivery efficiency and client outcomes.

Desirable skill sets include:

• Strong business analysis, process improvement and solution design capabilities.
• Experience leading implementation teams and delivery workstreams.
• Understanding of business processes across finance, operations, customer management, professional services or property management.
• Experience with integrations, reporting, data migration and workflow automation.
• Strong stakeholder management and client engagement skills.
• Commercial awareness and ability to identify additional client opportunities.
• Interest in AI, automation and technology-enabled transformation.

Role related attributes:

• Takes accountability for delivery outcomes and consistently produces high-quality work.
• Demonstrates exceptional attention to detail and a commitment to accuracy.
• Builds trusted relationships with clients and stakeholders, communicating effectively and influencing outcomes.
• Provides leadership, coaching and guidance to colleagues within delivery teams.
• Embraces innovation, continuous learning and the use of emerging technologies, including AI and automation.
• This is not a people management role.
• The primary expectation is platform leadership and implementation excellence.
• The successful candidate will be accountable for the successful delivery of projects and establishing deep expertise within their system domain.

Disclaimer:

The successful candidates will be required to work the standard office hours of the United Kingdom office while Johannesburg offices . During the training period, attendance in the office will be required on a daily basis. Following the completion of training, candidates will transition to a hybrid working model. Please note that PwC SATIC is currently refining its hybrid working approach, and this remains subject to change in line with business, client, and team requirements.