SAP Business Analyst - Case & Records Management

Sabenza It Recruitement; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading IT recruitment agency is seeking an experienced SAP Business Analyst based in Cape Town to support the analysis, design, and delivery of SAP Case, Mobile, and e-Service solutions. The role involves reviewing existing processes, conducting workshops, and translating business needs into requirements. Candidates with City of Cape Town Case & Records Management experience will have a strong advantage. This position demands documented proficiency in business processes and system integrations, making it ideal for qualified professionals looking to leverage their skills in a dynamic environment.

Qualifications

• Experience with business process mapping and documentation.
• Ability to conduct workshops with business and functional teams.
• Proficiency in documenting business processes in Visio and BPMN.

Responsibilities

• Review and map existing business processes to SAP solutions.
• Translate business needs into functional and non-functional requirements.
• Ensure all business scenarios and documentation are complete.
• Document business processes in Visio and BPMN.
• Ensure all business scenarios and documentation are complete.
• Present TO-BE processes to stakeholders and obtain sign-off.
• Document the project blueprint.
• Work with developers and architects to support system design and integrations.
• Participate in project meetings and ensure alignment with timelines and quality standards.

Skills

Understanding of SAP Case & Records Management

Knowledge of SAP UI5 Portal and UI5 Mobile applications

Understanding of system integrations, APIs, and data flows

Tools

APIs

System integrations

Data flows

Job description

Job Description
We are looking for an experienced SAP Business Analyst to support the analysis, design, and delivery of SAP Case, Mobile, and e-Service solutions. Candidates with City of Cape Town Case & Records Management experience will have a strong advantage. Candidates based in Cape Town are strongly preferred.

Key Responsibilities

• Review existing business processes and map them to SAP Case, Mobile, and e-Service solutions.
• Conduct workshops with business and functional teams to gather and refine requirements.
• Translate business needs into clear functional and non-functional requirements.
• Document business processes in Visio and BPMN.
• Ensure all business scenarios and documentation are complete.
• Present TO-BE processes to stakeholders and obtain sign-off.
• Document the project blueprint.
• Work with developers and architects to support system design and integrations.
• Participate in project meetings and ensure alignment with project timelines and quality standards.

Requirements

Technical Requirements

• Understanding of SAP Case & Records Management.
• Knowledge of SAP UI5 Portal and UI5 Mobile applications.
• Understanding of system integrations, APIs, and data flows.