SAP Case & Records Management Specialist

Sabenza It Recruitement; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading IT recruitment agency is seeking an experienced SAP Business Analyst based in Cape Town to support the analysis, design, and delivery of SAP Case, Mobile, and e-Service solutions. The role involves reviewing existing processes, conducting workshops, and translating business needs into requirements. Candidates with City of Cape Town Case & Records Management experience will have a strong advantage. This position demands documented proficiency in business processes and system integrations, making it ideal for qualified professionals looking to leverage their skills in a dynamic environment.

Qualifications

• Experience with business process mapping and documentation.
• Ability to conduct workshops with business and functional teams.
• Proficiency in documenting business processes in Visio and BPMN.

Responsibilities

• Review and map existing business processes to SAP solutions.
• Translate business needs into functional and non-functional requirements.
• Ensure all business scenarios and documentation are complete.

Skills

Understanding of SAP Case & Records Management

Knowledge of SAP UI5 Portal and UI5 Mobile applications

Understanding of system integrations, APIs, and data flows

Job description

A leading IT recruitment agency is seeking an experienced SAP Business Analyst based in Cape Town to support the analysis, design, and delivery of SAP Case, Mobile, and e-Service solutions. The role involves reviewing existing processes, conducting workshops, and translating business needs into requirements. Candidates with City of Cape Town Case & Records Management experience will have a strong advantage. This position demands documented proficiency in business processes and system integrations, making it ideal for qualified professionals looking to leverage their skills in a dynamic environment.