Sales Trainer – Pharmacy Training

Austell; Johannesburg; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Austell Pharmaceuticals seeks a qualified Sales Trainer – Pharmacy Training to join our Medical & Training team in Gauteng, with travel across South Africa. You will develop and deliver product knowledge training to Brand Ambassadors and Sales Representatives in the retail pharmacy environment, translating complex pharmaceutical information into practical coaching.

The role requires a BPharm degree, registration as a pharmacist, and at least two years’ experience in retail pharmacy or the

Qualifications

• Bachelor of Pharmacy (BPharm) degree.
• Registered Pharmacist with valid credentials.
• Minimum 2 years' experience in retail pharmacy or the pharmaceutical industry.
• Excellent presentation, communication and training skills.
• Ability to simplify complex medical information.

Responsibilities

• Develop and deliver product knowledge training, including onboarding and refresher sessions.
• Simplify complex pharmaceutical and medical information into clear, practical training content.
• Prepare and maintain accurate, engaging training materials.
• Develop and administer assessments to evaluate product knowledge and competency.
• Identify knowledge gaps and provide targeted coaching and development support.
• Conduct field visits to assess product knowledge application and provide practical training.
• Engage with pharmacists and pharmacy staff to provide accurate product information.
• Maintain training records, assessment results and employee progress reports.
• Monitor training effectiveness and implement continuous improvements.
• Ensure training content complies with pharmaceutical regulations and company policies.
• Collaborate with Marketing, Regulatory Affairs and Sales Management to align training with business objectives.

Skills

Presentation

Communication

Training delivery

Coaching

Assessment design

Pharmacy knowledge

Time management

Analytical

Team collaboration

Education

Bachelor of Pharmacy (BPharm)

Registered Pharmacist

Job description

Austell Pharmaceuticals is seeking a qualified and experienced Sales Trainer – Pharmacy Training to join our Medical & Training team.

The successful candidate will develop and deliver product knowledge training to Brand Ambassadors and Sales Representatives within the retail pharmacy environment. The role focuses on simplifying complex pharmaceutical information, assessing employee competency and providing practical coaching to ensure accurate product knowledge and compliance with industry requirements.

Key Responsibilities:

• Develop and deliver product knowledge training, including onboarding and refresher sessions.
• Simplify complex pharmaceutical and medical information into clear, practical training content.
• Prepare and maintain accurate, engaging training materials.
• Develop and administer assessments to evaluate product knowledge and competency.
• Identify knowledge gaps and provide targeted coaching and development support.
• Conduct field visits to assess product knowledge application and provide practical training.
• Engage with pharmacists and pharmacy staff to provide accurate product information.
• Maintain training records, assessment results and employee progress reports.
• Monitor training effectiveness and implement continuous improvements.
• Ensure training content complies with pharmaceutical regulations and company policies.
• Collaborate with Marketing, Regulatory Affairs and Sales Management to align training with business objectives.

Education

• Bachelor of Pharmacy (BPharm) degree.
• Registered Pharmacist.

Experience

• Minimum 2 years' experience in retail pharmacy or the pharmaceutical industry.
• Strong pharmaceutical and product knowledge.
• Excellent presentation, communication and training skills.
• Ability to simplify complex medical information.
• Strong coaching, assessment and employee development skills.
• Ability to evaluate competency fairly and provide constructive feedback.
• Strong organizational, planning and time-management skills.
• Analytical thinking and problem-solving abilities.
• Adaptable, approachable and collaborative.
• High attention to detail, professionalism and accountability.

Additional Requirements

• Valid driver's license and own reliable vehicle.
• Willingness to travel within South Africa for training and field visits.
• Flexibility to work additional hours when required.