Sales Support Manager

Kendrick Recruitment; South Africa; Presencial; ZAR 279.000 - 335.000; Tempo integral

Resumo da vaga

Kendrick Recruitment is seeking an organised Sales Support Manager for a premier tour operator based in Noordhoek, Western Cape. The role focuses on coordinating daily sales support, managing enquiries, quotations, bookings and client communications to ensure efficient operations.

This is an excellent opportunity for an experienced sales support professional with a background in tourism or hospitality who enjoys behind-the-scenes work.

Qualificações

• Previous experience in a Sales Support Manager, Sales Coordinator or similar role.
• Experience in tourism, travel or hospitality is highly advantageous.
• Strong organisational, administrative and coordination skills.
• Excellent written and verbal communication abilities.
• Knowledge of sales processes, booking procedures and CRM systems.
• Proficient with Microsoft Office and travel booking software.
• Attention to detail and ability to multitask.
• Team player with a proactive, service-driven attitude.

Responsabilidades

• Oversee and coordinate daily sales support activities and administrative processes.
• Provide ongoing support to the sales team to ensure smooth and efficient operations.
• Manage sales enquiries, quotations, proposals and booking documentation.
• Ensure all client information and sales records are accurately maintained and updated.
• Monitor sales pipelines, follow up on outstanding enquiries and assist with conversion tracking.
• Coordinate communication between the sales team, reservations and operational departments.
• Assist with preparing sales reports, performance updates and relevant documentation.
• Identify opportunities to improve internal sales processes and administrative efficiency.
• Ensure that client correspondence is handled professionally and timeously.
• Assist with managing supplier information, rates and travel-related documentation.
• Support onboarding, training and development of sales support staff where required.
• Ensure the sales team has the necessary information and resources to deliver exceptional client experiences.

Descrição da vaga

Sales Support Manager | Premier Tour Operator | Noordhoek, Western Cape

Salary: R25,000 – R30,000 per month

Kendrick Recruitment is seeking an organised, proactive and detail-oriented Sales Support Manager to join a premier tour operator based in Noordhoek, Cape Town.

This is an excellent opportunity for an experienced sales support professional with a background in tourism or hospitality who enjoys working behind the scenes to ensure efficient sales operations, exceptional client service and strong team performance.

The successful candidate will play an important role in supporting the sales team, overseeing administrative processes and ensuring that enquiries, quotations, bookings and client communications are handled efficiently and professionally.

Key Responsibilities:

• Oversee and coordinate daily sales support activities and administrative processes.
• Provide ongoing support to the sales team to ensure smooth and efficient operations.
• Manage sales enquiries, quotations, proposals and booking documentation.
• Ensure all client information and sales records are accurately maintained and updated.
• Monitor sales pipelines, follow up on outstanding enquiries and assist with conversion tracking.
• Coordinate communication between the sales team, reservations and operational departments.
• Assist with preparing sales reports, performance updates and relevant documentation.
• Identify opportunities to improve internal sales processes and administrative efficiency.
• Ensure all client correspondence is handled professionally and timeously.
• Assist with managing supplier information, rates and travel-related documentation.
• Support the onboarding, training and development of sales support staff where required.
• Ensure that the sales team has the necessary information and resources to deliver exceptional client experiences.

Requirements:

• Previous experience in a Sales Support Manager, Sales Coordinator or similar administrative management position.
• Experience within the tourism, travel or hospitality industry is highly advantageous.
• Strong organisational, administrative and coordination skills.
• Excellent written and verbal communication abilities.
• Good understanding of sales processes, booking procedures and client relationship management.
• Strong computer literacy, including Microsoft Office and relevant CRM or booking systems.
• Excellent attention to detail and the ability to manage multiple tasks simultaneously.
• Strong problem-solving abilities and a proactive approach to work.
• Ability to work well within a team while taking ownership of responsibilities.
• A professional, service-driven attitude with a passion for the travel industry.

Salary: R25,000 – R30,000 per month, depending on experience.