Luxury Travel Sales Support Manager

HotelJobs; South Africa; Vor Ort; ZAR 420.000 - 660.000; Vollzeit

Zusammenfassung

Kendrick Recruitment seeks a Sales Support Manager for a growing luxury travel company operating in Cape Town and surrounding regions. This hands-on role leads a small team and ensures every detail of confirmed bookings is ready for the day of the tour.

You will own bookings from handover by the sales team, coordinate supplier and guide arrangements, manage amendments and keep agents informed, enabling the sales team to focus on new enquiries and trade relationships. Noordhoek office preferred.

Qualifikationen

• Proven experience in sales support, after-sales, travel operations, reservations or customer service.
• Experience managing a small team.
• Strong organisational skills and attention to detail; able to manage multiple bookings and deadlines.
• Clear, professional communication and ownership of tasks.
• Proficiency in Microsoft Office and experience using a CRM or booking system.

Aufgaben

• Lead a small sales support team and track actions across bookings.
• Review handovers and confirm booking details with suppliers and guides.
• Manage amendments and communicate changes promptly to agents, suppliers and guides.
• Prepare itinerary and travel information for agents, guests and guides.
• Keep booking records up to date and ensure tours are ready to operate.

Kenntnisse

Sales support

Team management

Organisational skills

Attention to detail

Communication

CRM experience

Microsoft Office

Tools

CRM system

Booking system

Jobbeschreibung

Kendrick Recruitment seeks a Sales Support Manager for a growing luxury travel company operating in Cape Town and surrounding regions. This hands-on role leads a small team and ensures every detail of confirmed bookings is ready for the day of the tour.

You will own bookings from handover by the sales team, coordinate supplier and guide arrangements, manage amendments and keep agents informed, enabling the sales team to focus on new enquiries and trade relationships. Noordhoek office preferred.