Sales Specialist

Profile Personnel Ltd; South Africa; Remote; ZAR 360,000 - 540,000; Full time

Job summary

Profile Personnel Ltd. is seeking a proactive Sales Specialist to drive growth in the automotive steel and industrial products sector.

The role is remote-based with regular travel across South Africa and occasional regional travel. You will manage customer relationships, handle inquiries, quotations, and tender documentation, and coordinate with internal teams to ensure accurate orders and on-time delivery.

Qualifications

• Diploma or Bachelor’s degree in Business, Marketing, Engineering or related field.
• At least 3 years of experience in sales/support or related commercial role.
• Experience in steel/automotive/industrial sectors is advantageous.
• Strong business development and customer relationship management skills.
• Excellent verbal and written communication in English.

Responsibilities

• Develop and maintain relationships with new and existing customers.
• Identify and pursue new business opportunities in automotive, steel and related sectors.
• Manage enquiries, quotations, proposals and tender documentation from enquiry to order.
• Coordinate with internal teams for quotations, orders, production and delivery.
• Follow up on quotations, orders, payments and customer requirements.
• Maintain accurate CRM/ERP records for customers, quotations and orders.
• Prepare and deliver technical and commercial presentations to customers and consultants.
• Support negotiations within approved commercial parameters.
• Monitor customer satisfaction and provide after-sales support.
• Stay informed on products, market developments and industry trends.
• Prepare sales reports and performance summaries.
• Represent the business at exhibitions, trade shows, and customer meetings.
• Take ownership of assigned opportunities and follow up on outstanding matters.

Skills

Relationship management

Business development

Client negotiations

English communication

Remote work

Travel readiness

Time management

Education

Bachelor's or Diploma in Business/Marketing/Engineering

Tools

CRM/ERP systems

MS Office (Excel/Word/Outlook)

Job description

We are looking for a proactive and commercially driven Sales Specialist to join an established business operating within the automotive steel and industrial products sector.

This is a remote-based position suited to someone who takes ownership, works independently and is comfortable managing customer relationships, sales opportunities and follow-ups with minimal supervision. The role will involve regular travel within South Africa, with occasional regional travel as required.

KEY RESPONSIBILITIES

• Develop and maintain strong relationships with new and existing customers.




• Identify and pursue new business opportunities within the automotive, steel and related industrial sectors.




• Manage customer enquiries, quotations, proposals and tender documentation from initial enquiry through to order.




• Coordinate with internal teams to ensure accurate quotations, order processing, production and delivery.




• Follow up on outstanding quotations, orders, payments and customer requirements.




• Maintain accurate customer, quotation and order records on relevant CRM/ERP systems.




• Prepare and deliver technical and commercial presentations to customers and consultants.




• Support negotiations within approved commercial parameters.




• Monitor customer satisfaction and provide effective after-sales support.




• Stay informed on products, market developments and industry trends.




• Prepare sales reports, performance summaries and other relevant documentation.




• Represent the business at exhibitions, trade shows, customer meetings and site visits.




• Take full ownership of assigned opportunities and proactively follow up on outstanding matters.

REQUIREMENTS

• Diploma or Bachelor's degree in Business, Marketing, Engineering or a related field.




• At least 3 years' experience in sales, sales support or a related commercial role.




• Experience in the steel, automotive, industrial products or related sectors will be advantageous.




• Strong business development and customer relationship management skills.




• Excellent verbal and written communication skills in English.




• Strong organisational skills with the ability to manage multiple priorities independently.




• Proficiency in Microsoft Office, particularly Excel, Word and Outlook; CRM/ERP experience is advantageous.




• Self-driven, proactive and comfortable working remotely with minimal supervision.




• Willingness and ability to travel extensively for customer meetings and business development.




• A valid driver's licence and ability to travel for work would be advantageous.




• Additional language skills, particularly French or Spanish, would be advantageous.

THE IDEAL CANDIDATE

The successful candidate will be commercially minded, organised and confident when dealing with customers. They will be someone who takes initiative, actively seeks information, follows through on commitments and takes ownership of their work rather than waiting to be directed.