Sales Representative: Used Vehicles - VW Kempton Park

Motus GWM; Kempton Park; On-site; ZAR 180,000 - 260,000; Full time

Job summary

VW Kempton Park is seeking a Sales Representative for our used vehicles department. In this customer-facing role, you will promote and sell a diverse range of pre-owned vehicles while delivering exceptional service to buyers and building long-lasting relationships.

You will engage customers to understand their needs, present vehicles, conduct test drives, and guide them through financing options and warranties. Collaborate with the team to hit sales targets and stay ahead of market trends.

Qualifications

• Proven track record in sales, preferably automotive or related fields.
• Excellent communication and interpersonal skills, with ability to build rapport with diverse customers.
• Strong negotiation skills with a customer-focused approach to sales.
• Experience in managing customer relationships and handling objections effectively.
• Good organizational skills with attention to detail to manage multiple tasks efficiently.

Responsibilities

• Engage with customers to understand their vehicle needs, preferences, and budget.
• Conduct vehicle presentations and test drives.
• Manage the sales process from initial contact to closing.
• Provide expert knowledge on vehicle specifications, financing options, and warranties.
• Collaborate with the dealership team to achieve sales targets.
• Maintain up-to-date understanding of market trends and competitor offerings.
• Ensure all sales documentation is completed accurately and timely.
• Follow up with customers post-sale to encourage repeat business.

Skills

Sales experience

Communication skills

Negotiation skills

Customer relationship management

Organizational skills

CRM proficiency

Tools

CRM systems

Job description

About the Role

We are seeking a Sales Representative for our used vehicles department at VW Kempton Park. In this customer-facing role, you will focus on promoting and selling a diverse range of pre-owned vehicles, delivering exceptional service to potential buyers while fostering long-lasting relationships.

Key Responsibilities

• Engage with customers to understand their vehicle needs, preferences, and budget to propose suitable options.
• Conduct vehicle presentations and test drives, highlighting unique selling points and features of our used vehicles.
• Manage the sales process from initial contact to closing, ensuring a seamless and positive experience for customers.
• Provide expert knowledge on vehicle specifications, financing options, and warranties to assist customers in making informed decisions.
• Collaborate with the dealership team to achieve sales targets and enhance overall dealership performance.
• Maintain an up-to-date understanding of market trends, competitor offerings, and customer preferences to stay competitive.
• Ensure that all documentation related to sales transactions is completed accurately and in a timely manner.
• Follow up with customers post-sale to ensure satisfaction and encourage repeat business.

Requirements

• Proven track record in sales, preferably within the automotive industry or related fields.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers.
• Strong negotiation skills with a customer-focused approach to sales.
• Demonstrable experience in managing customer relationships and handling objections effectively.
• Good organizational skills with attention to detail to manage multiple tasks efficiently.
• Basic understanding of financing options and paperwork related to vehicle sales is advantageous.
• Proficiency in computer software and CRM systems commonly used in the automotive sales process.

Preferred Qualifications

• Experience with large vehicle brands, particularly in a dealership setting.
• Relevant sales certifications or training in automotive sales techniques.
• Knowledge of the latest automotive technologies and features, especially in used vehicles.
• A valid driver’s license and a clean driving record.

We are an equal opportunity employer and encourage applications from all qualified individuals. Our hiring practices comply with the Employment Equity Act, and we celebrate diversity and inclusion in our workplace.