Sales Representative - hydraulics and/or automation industry - Newcastle

Avatar Advisory; Newcastle; Sur place; ZAR 300 000 - 450 000; Plein temps

Résumé du poste

A leading technical sales firm is seeking a Technical Sales Representative in KwaZulu-Natal, Newcastle. The role involves driving sales growth by identifying new business opportunities and maintaining strong relationships with customers. A minimum of 5 years in technical sales related to hydraulics, along with effective communication and negotiation skills, are essential. Candidates should have a valid driver’s license and proficiency in Microsoft Office. The position promises a challenging yet rewarding environment with opportunities to excel in sales and customer service.

Qualifications

• Minimum 5 years of experience in a technical sales environment.
• Experience in technical roles within hydraulics or related industries.
• Strong working knowledge of hydraulic systems, components, and circuitry.

Responsabilités

• Promote products/services to existing and prospective customers.
• Identify and secure new business opportunities.
• Build and maintain long-term client relationships.

Connaissances

Communication skills

Negotiation skills

Customer relationship management

Technical knowledge of hydraulic systems

Formation

Matric (Grade 12) or equivalent

Outils

Microsoft Office (Word, Excel, PowerPoint)

ERP systems (e.g., Syspro)

CRM systems (e.g., Skynamo)

Description du poste

Job Purpose

Job Purpose: The Technical Sales Representative is responsible for driving sales growth by identifying new business opportunities, promoting the company’s technical product range, and maintaining strong customer relationships. The role requires a proactive sales approach, strong technical understanding of hydraulic systems, and the ability to deliver exceptional customer service while achieving sales and profitability targets.

Key Responsibilities – Business Development

• Promote the company’s full range of products and services to existing and prospective customers.
• Identify, develop, and secure new business opportunities to expand the customer base.
• Build and maintain strong, long-term relationships with clients.
• Achieve and exceed sales targets and key performance indicators.
• Conduct sales presentations and product demonstrations to prospective customers.
• Prepare, present, and negotiate quotations and sales proposals.
• Apply solution-based selling by recommending products and services that meet customer requirements.
• Collaborate with internal teams to deliver comprehensive product solutions.

Key Responsibilities – Financial Performance

• Achieve and exceed allocated sales budgets and revenue targets.
• Plan and execute regular sales calls and customer visits to drive business growth.
• Maintain and achieve the required gross profit (GP%) targets.

Key Responsibilities – Sales Administration

• Maintain accurate records of customer information and sales activities using CRM systems such as Skynamo.
• Manage and maintain the quotation pipeline to ensure timely follow-up and closure of opportunities.
• Track sales leads, quotations, and opportunities to maximise conversion rates.

Key Responsibilities – Customer Relationship Management

• Understand customer operational requirements and recommend suitable technical solutions.
• Address customer queries, complaints, and service-related issues promptly and professionally.
• Gather and analyse customer feedback to improve service delivery and operational processes.
• Identify opportunities to upsell or cross-sell additional products and services to existing customers.

Qualifications and Experience

• Matric (Grade 12) or equivalent.
• Minimum of 5 years’ experience in a technical sales environment.
• At least 5 years’ experience in technical roles within hydraulics or related industries.
• Strong working knowledge of hydraulic systems, components, and circuitry.
• Technical knowledge within the hydraulics and/or automation industry.
• Valid driver’s licence.
• Computer literacy with proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Experience with ERP systems such as Syspro will be advantageous.
• Strong communication, negotiation, and customer relationship management skills.