Senior Manager, Business Development Operations

Placements24; Gqeberha; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Remote-friendly

Professional development

Collaborative culture

Generous leave

Job summary

Placements24 is seeking a highly motivated Senior Manager, Business Development Operations to support Port Elizabeth operations. You will streamline processes for lead generation, proposals, and client engagement, working with sales, marketing and product teams to enhance go-to-market strategies.

Ideal candidates will have 5+ years in operations or sales operations, strong project management, and proficiency with Salesforce.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• 5+ years in operations management, sales operations, or business development support.
• Proven experience in managing projects and driving process improvements.
• Proficiency with CRM software (Salesforce) and other sales enablement tools.
• Strong analytical and problem-solving skills with data-driven insights.
• Excellent communication and collaboration, including remote or distributed teams.

Responsibilities

• Develop and refine operational processes for the business development function.
• Manage operational projects related to sales enablement and market expansion.
• Analyze performance metrics and provide actionable insights.
• Collaborate with cross-functional teams for seamless campaign execution.
• Develop and maintain process maps and best practice guidelines.
• Utilize CRM and sales tools to track progress and enhance reporting.
• Identify opportunities for automation to streamline workflows.

Skills

Project management

Sales operations

Business development support

CRM (Salesforce)

Data analysis

Communication skills

Remote collaboration

Team coordination

Education

Bachelor's degree in Business Administration or Marketing

Tools

Salesforce

Reporting tools

Excel

Job description

About the Role

Our client is seeking a highly motivated and experienced Senior Manager, Business Development Operations to join their team, supporting operations in Port Elizabeth. This critical role involves streamlining and optimizing the processes that support business development initiatives, ensuring efficiency and effectiveness in lead generation, proposal management, and client engagement. You will work closely with sales, marketing, and product teams to enhance our go-to-market strategies and operational workflows. The ideal candidate possesses strong project management skills, a keen understanding of sales operations, and the ability to drive process improvements in a dynamic, remote-friendly environment.

Key Responsibilities

• Develop, implement, and refine operational processes for the business development function, ensuring scalability and efficiency.
• Manage and oversee key operational projects related to sales enablement and market expansion.
• Analyze performance metrics and provide insights to improve the effectiveness of business development strategies.
• Collaborate with cross-functional teams to ensure seamless execution of sales campaigns and initiatives.
• Develop and maintain operational documentation, including process maps and best practice guidelines.
• Utilize CRM and other sales tools to track progress, manage pipelines, and enhance reporting capabilities.
• Identify opportunities for automation and implement solutions to streamline workflows.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in operations management, sales operations, or business development support roles.
• Proven experience in managing projects and driving process improvements.
• Proficiency with CRM software (e.g., Salesforce) and other sales enablement tools.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent communication and collaboration skills, with experience working in remote or distributed teams.

Benefits

• Competitive salary and performance incentives.
• Comprehensive health insurance coverage.
• Remote work flexibility allowing for a better work-life balance.
• Opportunities for professional development and continuous learning.
• A collaborative and innovative work culture.
• Generous leave policy.