Sales Operations Lead: CRM & Process Orchestration

DentistFind. inc.; Durban; In loco; ZAR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

DentistFind is seeking a highly organized, analytical Sales Operations Coordinator to build a scalable sales operating system in a fast-moving, founder-led environment. The role focuses on CRM accuracy, pipeline hygiene, and cross-functional handoffs to improve visibility and drive results.

As a senior, hands-on coordinator, you will ensure follow-through on meetings, track actions with owners and deadlines, and deliver concise weekly pipeline and activity reports.

Competenze

• Highly organized, analytical, proactive candidate.
• Experience coordinating in a fast-moving founder-led sales environment.
• Experience maintaining CRM accuracy and pipeline hygiene.

Mansioni

• Daily Sales Operations Oversight: Review warm leads, active opportunities, appointments, overdue tasks, and next actions to maintain a clear and accurate daily sales operating picture; identify stalled, unowned, or conflicting items and ensure they are routed to the correct owner.
• CRM Accuracy & Pipeline Hygiene: Maintain reliable CRM records by updating deal stages, ownership, tasks, dates, notes, and source links; flag missing, inconsistent, or contradictory information rather than filling gaps with assumptions.
• Meeting Follow-Through & Action Tracking: Convert sales meetings, updates, and internal discussions into structured action records with owners, deadlines, and acceptance checks; follow up persistently to ensure commitments are completed and blockers are surfaced early.
• Weekly Reporting & Decision Support: Prepare concise weekly pipeline and activity reports covering appointments, follow-ups, proposals, objections, bottlenecks, and actual performance against agreed benchmarks; clearly explain data gaps, unusual changes, and items requiring management attention.
• Cross-Functional Handoffs: Coordinate inputs and handoffs between Sales, Marketing, Client Success, and other departments for proposals, follow-up actions, onboarding steps, and operational transitions; confirm that the receiving owner has accepted the handoff.
• Sales Process Implementation:

Conoscenze

Sales Operations

CRM management

Data analysis

Descrizione del lavoro

DentistFind is seeking a highly organized, analytical Sales Operations Coordinator to build a scalable sales operating system in a fast-moving, founder-led environment. The role focuses on CRM accuracy, pipeline hygiene, and cross-functional handoffs to improve visibility and drive results.

As a senior, hands-on coordinator, you will ensure follow-through on meetings, track actions with owners and deadlines, and deliver concise weekly pipeline and activity reports.