Sales Manager - Nairobi

HotelJobs; South Africa; On-site; ZAR 152,000 - 241,000; Full time

Job summary

Hotel & Lodge Collection is seeking an experienced Sales Manager based in Nairobi, Kenya to grow business and strengthen relationships within the Kenyan market. You will drive sales growth, account development and trade partnerships with corporate clients, travel agents and tour operators.

The role involves developing sales plans, identifying new business, managing key accounts and representing the collection at trade shows and events. Travel to meet clients and negotiate rates will be required.

Qualifications

• Relevant qualification in Sales, Marketing, Hospitality Management or a related field preferred.
• Proven hospitality or tourism sales experience, preferably within a hotel or lodge collection.
• Strong knowledge of the Nairobi and wider Kenyan travel market.
• An established network of corporate and travel trade contacts advantageous.
• A demonstrated ability to secure business and achieve sales targets.
• Excellent negotiation, presentation and relationship-building skills.
• Strong communication, planning and organisational abilities.
• Commercial awareness and a proactive approach to business development.

Responsibilities

• Develop and implement sales plans to achieve revenue targets.
• Identify and secure new business within corporate, leisure, group and conferencing markets.
• Build and maintain relationships with travel agents, tour operators, corporate clients and other partners.
• Manage key accounts and identify opportunities to increase repeat business.
• Conduct sales calls, client meetings, presentations and networking activities.
• Promote the collection’s accommodation, packages and guest experiences.
• Negotiate rates and agreements within approved pricing guidelines.
• Coordinate enquiries and booking opportunities with reservations and property teams.
• Maintain accurate client records, sales pipelines and follow-up schedules.
• Monitor competitor activity, market trends and business opportunities.
• Prepare sales forecasts, activity reports and account performance updates.
• Represent the collection at trade shows and industry events.

Skills

Sales experience

Networking

Negotiation

Presentation skills

Relationship building

CRM systems

Microsoft Office

Education

Related field degree in Sales/Marketing/Hospitality

Tools

CRM systems

Microsoft Office

Job description

Hotel & Lodge Collection is looking for an experienced and results-driven Sales Manager based in Nairobi; Kenya ; to grow business and strengthen relationships within the Kenyan market. The successful candidate will drive sales growth, account development and trade partnerships; promoting the collection’s properties to corporate clients, travel agents and tour operators.

Duties

• Develop and implement sales plans to achieve revenue targets.
• Identify and secure new business within corporate, leisure, group and conferencing markets.
• Build and maintain relationships with travel agents, tour operators, corporate clients and other partners.
• Manage key accounts and identify opportunities to increase repeat business.
• Conduct sales calls, client meetings, presentations and networking activities.
• Promote the collection’s accommodation, packages and guest experiences.
• Negotiate rates and agreements within approved pricing guidelines.
• Coordinate enquiries and booking opportunities with reservations and property teams.
• Maintain accurate client records, sales pipelines and follow-up schedules.
• Monitor competitor activity, market trends and business opportunities.
• Prepare sales forecasts, activity reports and account performance updates.
• Represent the collection at trade shows and industry events.

Requirements

• Relevant qualification in Sales, Marketing, Hospitality Management or a related field preferred.
• Proven hospitality or tourism sales experience, preferably within a hotel or lodge collection.
• Strong knowledge of the Nairobi and wider Kenyan travel market.
• An established network of corporate and travel trade contacts advantageous.
• A demonstrated ability to secure business and achieve sales targets.
• Excellent negotiation, presentation and relationship-building skills.
• Strong communication, planning and organisational abilities.
• Commercial awareness and a proactive approach to business development.
• Proficiency in Microsoft Office and CRM systems.
• Ability to work independently and collaborate with teams across multiple properties.
• Willingness to travel for client meetings and industry events.