Sales Manager - Nairobi

Craven Cottage CC; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Craven Cottage CC is seeking a results-driven sales professional in South Africa with 4+ years in hospitality or tourism sales. You will build, manage and grow relationships with corporate clients, travel trade partners and key accounts across Nairobi and the wider Kenyan market, while driving revenue through strategic plans and negotiations.

You will travel to meet clients, present proposals, and coordinate with reservations teams to convert opportunities into bookings, while tracking pipelines

Qualifications

• 4+ years proven hospitality or tourism sales experience.
• Strong negotiation, presentation and relationship-building skills.
• Willingness to travel for client meetings and industry events.

Responsibilities

• Develop and implement sales plans to achieve revenue targets.
• Identify and secure new business within corporate, leisure, group and conferencing markets.
• Build and maintain relationships with travel agents, tour operators, corporate clients and other partners.
• Manage key accounts and identify opportunities to increase repeat business.
• Conduct sales calls, client meetings and networking activities.
• Promote accommodation, packages and guest experiences.
• Negotiate rates and agreements within approved pricing guidelines.
• Coordinate enquiries and booking opportunities with reservations and property teams.
• Maintain accurate client records, sales pipelines and follow-up schedules.
• Monitor competitor activity, market trends and business opportunities.
• Prepare sales forecasts, activity reports and account performance updates.
• Represent the collection at trade shows and industry events.

Skills

Sales experience

Negotiation

Presentation

Relationship-building

CRM systems

MS Office

Education

Sales/Marketing/Hospitality degree

Tools

CRM systems

Microsoft Office

Job description

Duties:

• Develop and implement sales plans to achieve revenue targets.
• Identify and secure new business within corporate, leisure, group and conferencing markets.
• Build and maintain relationships with travel agents, tour operators, corporate clients and other partners.
• Manage key accounts and identify opportunities to increase repeat business.
• Conduct sales calls, client meetings, presentations and networking activities.
• Promote the collection’s accommodation, packages and guest experiences.
• Negotiate rates and agreements within approved pricing guidelines.
• Coordinate enquiries and booking opportunities with reservations and property teams.
• Maintain accurate client records, sales pipelines and follow-up schedules.
• Monitor competitor activity, market trends and business opportunities.
• Prepare sales forecasts, activity reports and account performance updates.
• Represent the collection at trade shows and industry events.

Requirements:

• Relevant qualification in Sales, Marketing, Hospitality Management or a related field preferred.
• At least 4+ years proven hospitality or tourism sales experience, preferably within a hotel or lodge collection.
• Strong knowledge of the Nairobi and wider Kenyan travel market.
• An established network of corporate and travel trade contacts advantageous.
• A demonstrated ability to secure business and achieve sales targets.
• Excellent negotiation, presentation and relationship-building skills.
• Strong communication, planning and organisational abilities.
• Commercial awareness and a proactive approach to business development.
• Proficiency in Microsoft Office and CRM systems.
• Ability to work independently and collaborate with teams across multiple properties.
• Willingness to travel for client meetings and industry events.