Sales Coordinator

Advius; Pretoria; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Advius in Pretoria is seeking a well-organised Sales Coordinator to manage customer orders from receipt through production and dispatch on a permanent basis. The role requires ERP/CRM proficiency, the ability to read engineering drawings, and strong communication with internal teams to meet delivery deadlines.

Ideal candidates will have 2–3 years in sales coordination within a manufacturing environment, and be comfortable working onsite in a fast-paced setting with multiple stakeholders and ERP

Qualifications

• 2–3 years' experience in sales coordination and customer service in a manufacturing environment
• Experience in sheet metal fabrication, metalworking, engineering or industrial manufacturing environment
• Ability to read and interpret basic engineering drawings and technical specifications
• Proficiency in ERP and CRM systems and MS Office
• Strong communication and organisational skills
• Detail-oriented with high accuracy and proactivity
• Customer-focused approach and ability to work under pressure

Responsibilities

• Receive, verify and process customer purchase orders
• Capture and manage orders on the ERP system
• Ensure orders align with approved pricing, specifications and drawing revisions
• Act as the primary contact for customer enquiries
• Provide order progress updates to customers
• Resolve customer queries promptly and professionally
• Liaise daily with Production Planning, Engineering, Procurement, Stores, Quality Control and Dispatch
• Ensure delivery deadlines are met and correct documentation is maintained
• Monitor work-in-progress orders and track urgent customer requests
• Manage collections and proof-of-delivery records
• Assist with sales activity reporting
• Collaborate with finance to resolve invoicing and account queries

Skills

Microsoft Excel

Microsoft Outlook

ERP systems

CRM systems

Reading engineering drawings

Customer-focused

Communication skills

Organisational skills

Attention to detail

Problem solving

Tools

ERP systems

CRM systems

Job description

Pretoria, South Africa | Posted on 11/02/2026

An established sheet metal manufacturing company in Hermanstad, Pretoria, is looking for a well-organised, customer-focused Sales Coordinator to join its team on a permanent basis.

The successful candidate will manage customer orders from receipt through production and dispatch, acting as the link between customers and internal departments. This onsite role suits someone who is comfortable working with ERP systems, engineering documentation and multiple stakeholders in a fast-paced production environment.

KEY RESPONSIBILITIES

• Receive, verify and process customer purchase orders
• Capture and manage orders on the ERP system
• Ensure orders align with approved pricing, specifications and drawing revisions

Customer Communication

• Act as the primary contact for customer enquiries
• Provide order progress updates
• Resolve customer queries promptly and professionally

Cross-Department Coordination

• Liaise daily with Production Planning, Engineering, Procurement, Stores, Quality Control and Dispatch
• Ensure customer requirements and delivery deadlines are met

Delivery & Logistics Support

• Monitor work-in-progress orders and track urgent customer requests
• Manage collections and proof-of-delivery records

Commercial & Administrative Support

• Assist with sales activity reporting
• Work with the finance department to resolve invoicing and account queries

Requirements

MINIMUM REQUIREMENTS

• 2 - 3 years' experience in sales coordination, sales administration and customer service
• Experience within a sheet metal fabrication, metalworking, engineering or industrial manufacturing environment

SKILLS & COMPETENCIES

• Strong computer literacy, with proficiency in Microsoft Excel, Microsoft Outlook and ERP and CRM systems
• Ability to read and interpret basic engineering drawings and technical specifications
• Excellent written and verbal communication skills
• Strong organisational and multitasking abilities
• High level of accuracy and attention to detail
• Customer-focused approach
• Proactive problem-solving mindset
• Ability to work effectively under pressure

IDEAL CANDIDATE PROFILE

The ideal candidate is a well-organised and customer-focused Sales Coordinator with experience in a manufacturing environment, capable of managing customer orders from receipt through production and dispatch while maintaining excellent communication with both customers and internal departments. They are comfortable working with ERP systems, engineering documentation and multiple stakeholders in a fast-paced production environment. Manufacturing or sheet metal industry exposure will be highly advantageous.