Online Sales Coordinator

Global One; Cape Town; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A leading sales firm is seeking an experienced Sales Coordinator in Cape Town to support the field sales team. The ideal candidate will manage schedules, provide vital documentation, and ensure timely customer support. Responsibilities include coordinating schedules, handling customer complaints, and monitoring team progress for continuous improvement. A background in sales and strong English communication skills are essential. Join a dynamic team focused on maximizing performance and driving company growth.

Qualifications

• Proven experience in sales or as a sales coordinator.
• Well-organized and responsible.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate sales team by managing schedules and documents.
• Respond to complaints and give after-sales support.
• Monitor teams progress and propose improvements.

Skills

Proven experience in sales

Proficient in English

Problem-solving aptitude

Excellent verbal and written communication skills

Education

BSc/BA in business administration or relevant field

Certification in sales or marketing

Job description

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.

The goal is to facilitate the teams activities so as to maximize their performance and the solid and long-lasting development of the company.

Requirements

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
• Proficiency in English
• Well-organized and responsible with an aptitude in problem-solving
• Excellent verbal and written communication skills
• BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the teams progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events