Sales Assistant - Plumbing Department

Brights; Langebaan; On-site; ZAR 120,000 - 150,000; Full time

Job summary

Brights in Langebaan seeks a sales assistant to help customers choose the right plumbing products, provide excellent service, and drive sales. You will manage stock, process orders, and maintain merchandising standards, with involvement in basic admin and product recommendations.

The role requires 2+ years in a hardware environment and a matric or equivalent certification. Join Brights for a role with growth in a busy hardware store environment, offering on-site duties and active customer

Qualifications

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 2 Years minimum experience in a Hardware environment
• Basic product exposure (2 years with Plumbing products)
• Brights Induction (Service excellence)
• In-house entry level merchandising standards
• In house basic sales technique
• 2 x Department Product Knowledge Certificate
• Natural Sales flair
• Ability to communicate effectively (verbal & written)

Responsibilities

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products to solve their problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

Skills

Customer service

Stock management

Merchandising

Sales technique

Education

Matric

Product knowledge certificates

Tools

POS system

Stock counts tools

Job description

Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 2 Years minimum experience in a Hardware environment
• Basic product exposure (must have spent at least 2 years with Plumbing products)
• Brights Induction (Service excellence)
• In-house entry level merchandising standards
• In house basic sales technique
• 2 x Department Product Knowledge Certificate
• Natural Sales flair
• Ability to communicate effectively (verbal & written)

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.