A dynamicDigital Marketing Company specialising in the Motor Industryis seeking a highly organised, proactive and drivenSales Assistantto join its Durban team.
The successful candidate will provide essential administrative and operational support to the sales team and act as a key liaison betweenSales, internal departments and motor industry clients. The primary focus of the role is to ensure exceptional client service and efficient execution throughout the sales process, from pre-sale activities through to invoicing.
This position is ideal for someone who takes ownership of their responsibilities, works with a strong sense of urgency and has excellent upward-management and follow-up skills.
The successful candidate should also have a genuine interest in understanding and engaging with thetechnical and digital aspects of the business, while developing a strong understanding of the company’s services and its motor industry clients.
Key Responsibilities
- Provide day-to-day administrative and operational support to the sales team.
- Assist sales representatives with preparing sales presentations and supporting documentation.
- Compile and maintain sales status reports using Microsoft Word and Excel.
- Assist with gathering market research and relevant sales information.
- Coordinate and organise sales meetings.
- Follow up with clients after sales to obtain feedback and ensure customer satisfaction.
- Prepare and send price quotations, proposals and sales contracts.
- Assist the sales team with developing professional proposals based on client requirements.
- Provide clients with relevant product, promotional and pricing information.
- Prepare sales presentations by compiling data and developing presentation materials.
- Generate sales reports and analytics for the sales team and management.
- Assist with sales performance metrics, lead conversion information and revenue forecasts.
- Check expense reports and assist with business travel arrangements for management.
- Set up client accounts, assist with testing leads and coordinate client handovers.
- Handle client enquiries, requests and concerns professionally via telephone and email.
- Maintain accurate and up-to-date customer, sales, lead and contact information on the CRM system.
- Liaise effectively between Sales, internal departments and clients to ensure deadlines and deliverables are met.
- Follow up proactively on outstanding tasks and ensure matters are driven through to completion.
Minimum Requirements
- Valid driver’s licence.
- Strong Microsoft Office skills, particularlyWord, Excel and presentations.
- Highly organised with the ability to manage multiple tasks and deadlines.
- Excellent attention to detail and accuracy.
- Strong written and verbal communication skills.
- Proactive, self-driven and solutions-focused.
- Strong sense of urgency and ownership.
- Excellent upward-management and follow-up skills.
- Ability to prioritise effectively and meet deadlines.
- Strong customer-service orientation.
- Good critical-thinking and problem-solving abilities.
- Comfortable working with CRM systems and customer information.
- Willingness to learn and adapt to new technologies, systems and methodologies.
- Genuine interest in themotor industry and digital marketing environment.
- Interest in understanding and engaging with thetechnical aspects of the business.
Salary & Benefits
Basic Salary:R10,000 – R13,000 per month
Company Benefits