Sales Admin Trainee - SAP, Logistics & Customer Care

Implats; Springs; On-site; ZAR 210,000 - 320,000; Full time

Job summary

Implats in Springs, South Africa, seeks an organised administrator to support final product sales. You will capture orders in SAP, schedule deliveries, generate documentation, and liaise with freight providers to ensure smooth dispatches.

Responsibilities include invoicing, certificates of origin, tracking shipments, and following up on late payments. A background in refinery processes and SAP proficiency are highly valued, with emphasis on accuracy and customer service.

Qualifications

• NQF level 4 – Grade 12 with Mathematics or Accounting is essential.
• NQF level 5 or 6 Qualification in Accounting / Chemistry or Chemical Engineering will be an added advantage.
• Minimum of three (3) years Refineries experience.
• Experience in Refineries final product production, packing and despatch procedures will be a significant added advantage.
• Knowledge of Impala products and SHEQ standards.
• Knowledge of air/sea freight forwarding, customs, insurance and security requirements will be an added advantage.
• Must have good communication skills and be customer oriented.
• Basic accounting, conversions and contract administration skills
• Computer literacy i.e., Microsoft Office and SAP will be an added advantage.

Responsibilities

• Capture sales orders and transfers on SAP based on contract requirements or special orders.
• Generate delivery schedules, monitor dispatches to meet customer requirements and verify orders captured.
• Generate required documentation i.e. shipment advice, packing and dispatch authorisation, airfreight instruction etc.
• Arrange bookings with freight agents and process waybills
• Process physical dispatches on SAP and update stock movements.
• Generate sale invoices and validate shipping invoices.
• Prepare certificates of origin and insurance and distribute all via courier or email.
• Maintain effective communication with customers regarding dispatch status.
• Investigate customer queries and complaints, ensure corrective and preventative actions and provide timely feedback
• Follow up on late payments of sale invoices and perform debtor and creditor related administrative tasks.
• Learn and apply company pricing system and general pricing principles.
• Check returned dispatched waybills and orders to identify discrepancies.

Skills

Communication skills

Customer orientation

Microsoft Office

SAP

Attention to detail

Education

Grade 12 / NQF 4

Accounting / Chemistry or Chemical Engineering (NQF5/6) advantageous

Tools

SAP

Microsoft Excel

Job description

Implats in Springs, South Africa, seeks an organised administrator to support final product sales. You will capture orders in SAP, schedule deliveries, generate documentation, and liaise with freight providers to ensure smooth dispatches.

Responsibilities include invoicing, certificates of origin, tracking shipments, and following up on late payments. A background in refinery processes and SAP proficiency are highly valued, with emphasis on accuracy and customer service.