Sales Admin Manager - Lead & Optimize Key Accounts

Hire Resolve; Cape Town; On-site; ZAR 420,000 - 720,000; Full time

Job summary

Hire Resolve in Cape Town seeks a Sales Admin Manager to oversee the sales administration function and lead a young, energetic team. The role emphasizes a structured 5-day work week (no overtime) with flexible hours (7:00–15:00 or 8:00–16:00) as the retiring colleague hands over duties.

An 8-week handover period is included to ensure a seamless transition. The position covers sales/order administration, key account management, pricing control, and customer liaison, with strong emphasis on

Qualifications

• Proven administrative leadership and team management experience
• Strong organizational skills and clear communication
• Experience with Excel and ERP/sales systems is a plus

Responsibilities

• Oversee administration of customer orders and sales processes
• Manage key accounts for made-to-order customers
• Control pricing across systems and accounts
• Serve as primary client-facing contact for orders, availability, and delivery dates
• Compile exception reports with recovery dates for delays or discrepancies
• Coordinate planning with Demand Planners and manage backorders
• Oversee onboarding of new customers and provide daily team direction

Skills

Leadership

Excel

Customer liaison

Team management

Organizational skills

Communication

ERP systems

Tools

ERP systems

Job description

Hire Resolve in Cape Town seeks a Sales Admin Manager to oversee the sales administration function and lead a young, energetic team. The role emphasizes a structured 5-day work week (no overtime) with flexible hours (7:00–15:00 or 8:00–16:00) as the retiring colleague hands over duties.

An 8-week handover period is included to ensure a seamless transition. The position covers sales/order administration, key account management, pricing control, and customer liaison, with strong emphasis on