Rustenburg Retail Ops Leader — Drive Efficiency & Service

Placements24; Rustenburg; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Staff discounts

Training opportunities

Supportive work culture

Job summary

Placements24 is seeking a proactive Retail Operations Lead for the Rustenburg, North West store. You will oversee daily operations, manage staff, control stock, and implement strategies to boost customer satisfaction and profitability.

The role requires hands-on leadership, strong operational acumen, and the ability to drive performance in a busy retail environment. Based in Rustenburg, it offers opportunities for growth, staff discounts, and training within a reputable retail group.

Qualifications

• Proven experience in retail operations management.
• Strong leadership and team management skills.
• Expertise in inventory control and loss prevention.
• Experience with retail software and systems.
• Ability to work under pressure with multiple priorities.

Responsibilities

• Oversee and manage all operational aspects of the retail store, ensuring efficiency and compliance.
• Lead and mentor a team of retail staff, fostering a positive and productive work environment.
• Implement and enforce company operational standards, policies, and procedures.
• Manage inventory control, stock levels, and ordering processes to minimize stockouts and overstock.
• Ensure the store maintains high standards of visual merchandising and presentation.
• Monitor operational KPIs, analyze performance data, and identify areas for improvement.
• Handle customer escalations and ensure prompt resolution of issues.
• Collaborate with the Store Manager to execute operational plans and achieve business objectives.
• Ensure compliance with all health, safety, and security regulations within the Rustenburg store.

Skills

Retail operations

Team leadership

Inventory management

Loss prevention

Problem-solving

Tools

Retail software

Job description

Placements24 is seeking a proactive Retail Operations Lead for the Rustenburg, North West store. You will oversee daily operations, manage staff, control stock, and implement strategies to boost customer satisfaction and profitability.

The role requires hands-on leadership, strong operational acumen, and the ability to drive performance in a busy retail environment. Based in Rustenburg, it offers opportunities for growth, staff discounts, and training within a reputable retail group.