Retail Warehouse Operations Lead

Ctm; Roodepoort; On-site; ZAR 420,000 - 660,000; Full time

Job summary

CTM in Roodepoort is seeking a dynamic Warehouse Manager to lead a team and deliver a seamless customer experience. You will oversee stock receiving, storage, and picking, ensure accurate stock records, and drive efficient warehouse operations to support retail store performance.

The role requires proven experience in retail warehouse management, strong leadership, and a proactive, detail-oriented approach to daily stock control and order fulfillment.

Qualifications

• Previous experience in retail warehouse management.
• Previous experience in people management.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with a strong focus on customer satisfaction.
• Strong problem-solving skills and a customer-centric approach.
• Must be a team player with a proactive and positive attitude.
• High attention to detail and ability to multitask.
• Familiarity with the company’s product offerings is an advantage.

Responsibilities

• Schedule deliveries and receiving of stock.
• Ensure space is created in advance for incoming stock.
• Pack stock in designated areas with proper space allocations.
• Capture stock and verify invoices in the system within an hour of receipt.
• Run and manage VMI and MRP stock processes as required.
• Update stock levels and reorder points for all stock.
• Maintain warehouse cleanliness and housekeeping across areas.
• Fill tile bays and move stock for optimal space usage.
• Maintain stock movement for space optimization in-store.
• Complete warehouse mapping, numbering and bin allocations.
• Ensure tiles displayed match warehouse numbers and stock is correct.
• Handle returns stock and maintain daily credit note reports signed by supervisor.
• Count stock per defined schedules and ensure accuracy.

Skills

Retail warehouse management

People management

Communication

Customer focus

Attention to detail

Team player

Multitasking

Problem solving

Fast-paced environment

Job description

CTM in Roodepoort is seeking a dynamic Warehouse Manager to lead a team and deliver a seamless customer experience. You will oversee stock receiving, storage, and picking, ensure accurate stock records, and drive efficient warehouse operations to support retail store performance.

The role requires proven experience in retail warehouse management, strong leadership, and a proactive, detail-oriented approach to daily stock control and order fulfillment.