Retail Team Leader - Vereeniging

Placements24; Vereeniging; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Staff discounts

Training opportunities

Supportive team atmosphere

Job summary

Placements24 is seeking a Retail Team Leader for our Vereeniging store. You will guide a team of sales associates, drive sales, and deliver exceptional customer service, while upholding store standards and policies.

The role requires strong communication, leadership, and a proactive attitude to foster a positive shopping environment in Gauteng. Ideal candidates will have prior retail experience, supervisory duties, and the ability to work weekends.

Qualifications

• Previous retail sales experience with supervisory responsibilities.
• Strong customer service and interpersonal skills.
• Excellent communication and motivation abilities.
• Ability to work weekends in Vereeniging.

Responsibilities

• Lead and motivate a team of retail sales associates to achieve sales goals.
• Provide outstanding customer service and ensure a positive shopping experience.
• Assist with daily store operations, including opening and closing procedures.
• Train new team members and provide ongoing coaching.
• Monitor team performance and provide feedback.

Skills

Leadership

Customer service

Communication

Teamwork

Tools

POS systems

Job description

About the Role

Our client is seeking an energetic and customer-focused Retail Team Leader for their store located in Vereeniging . This role involves guiding a team of sales associates to deliver exceptional customer service and drive sales performance. The ideal candidate will have prior retail experience, strong communication skills, and a proactive attitude. You will be responsible for motivating the team, ensuring operational standards are met, and contributing to a positive store environment in Gauteng . This is an excellent opportunity for someone looking to take on more responsibility within a retail setting and develop their leadership skills. We are looking for an individual who is passionate about retail and committed to exceeding customer expectations.

Key Responsibilities

• Leading and motivating a team of retail sales associates to achieve sales goals.
• Providing outstanding customer service and ensuring a positive shopping experience.
• Assisting with daily store operations, including opening and closing procedures.
• Ensuring product knowledge is up-to-date among team members.
• Implementing visual merchandising guidelines and maintaining store presentation standards.
• Handling customer inquiries and resolving issues promptly and professionally.
• Supporting stock management activities, including receiving and replenishing inventory.
• Training new team members and providing ongoing coaching.
• Monitoring team performance and providing feedback.
• Adhering to all company policies and procedures.

Requirements

• Previous experience in a retail sales role, preferably with some supervisory or team lead responsibilities.
• Strong customer service and interpersonal skills.
• Excellent communication and motivation abilities.
• Ability to work effectively in a team-oriented environment in Vereeniging .
• Basic understanding of sales and operational procedures.
• Flexibility to work various shifts, including weekends.
• A positive attitude and a passion for retail.
• Ability to stand for extended periods and lift moderate weight.
• Familiarity with point-of-sale (POS) systems is a plus.
• Demonstrated reliability and a strong work ethic.

Benefits

Our client offers a competitive hourly wage and potential for performance bonuses. Employees enjoy staff discounts on products, opportunities for further training, and a supportive team atmosphere in Vereeniging . This role provides a solid foundation for a career in retail management and the chance to contribute to the success of a reputable brand within the Gauteng region. We value our team members and strive to create a rewarding work experience.