Retail Team Leader

Placements24; Vereeniging; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Bonuses

Employee discounts

Career progression

Supportive work environment

Leadership experience

Job summary

Placements24 is seeking an enthusiastic Retail Team Leader in Vereeniging to guide and motivate a team of sales associates. You will drive sales, deliver excellent customer service, and support daily store operations under the Store Manager.

A proactive leader with a passion for retail will thrive in this vibrant environment. You will mentor staff, help maintain merchandising standards, and ensure a positive customer experience on the shop floor.

Qualifications

• Previous retail leadership experience is preferred.
• Strong communication and interpersonal skills.
• Ability to motivate and guide a team to achieve sales goals.
• Familiarity with POS systems and store operations.

Responsibilities

• Lead and inspire a team of retail sales associates to meet and exceed sales targets.
• Provide exceptional customer service and assist customers with product selection.
• Assist with opening/closing duties, including cash handling and security procedures.
• Maintain store presentation and stock according to merchandising standards.
• Support Store Manager in training new team members and performance check-ins.
• Foster a positive and productive team environment.

Skills

Leadership

Customer service

Communication

Team motivation

POS systems

Tools

POS systems

Job description

About the Role

Our client is seeking an enthusiastic and experienced Retail Team Leader to guide and motivate their sales associates in Vereeniging . This role is integral to fostering a positive team culture, driving sales performance, and ensuring exceptional customer service on the retail floor. You will act as a first point of contact for customer inquiries and assist the Store Manager with daily operations. We are looking for a proactive individual with strong leadership potential, a passion for retail, and the ability to inspire a team to achieve their best in the bustling commercial environment of Vereeniging .

Key Responsibilities

• Lead and inspire a team of retail sales associates to meet and exceed sales targets.
• Provide exceptional customer service, assisting customers with product selection and resolving inquiries.
• Assist with the opening and closing of the store, including cash handling and security procedures.
• Ensure the store is well-maintained, visually appealing, and stocked according to merchandising standards.
• Support the Store Manager in training new team members and conducting performance check-ins.
• Contribute to maintaining a positive and productive team environment.

Requirements

• Previous experience in a retail sales role, with demonstrated leadership qualities.
• Excellent communication, interpersonal, and customer service skills.
• Ability to motivate and guide a team towards achieving sales goals.
• Familiarity with retail operations and POS systems.
• Enthusiasm for the retail industry and a strong work ethic in Vereeniging .

Benefits

• Competitive hourly wage with potential for bonuses.
• Employee discounts on store merchandise.
• Opportunities for training and career progression.
• A supportive and team-oriented work environment.
• Gain valuable leadership experience in the retail sector.