Lead Retail Supervisor - Elevate Service & Growth

Placements24; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff discounts

Career development

Ongoing training

Job summary

Placements24 in Gauteng seeks a Retail Store Supervisor for its Tembisa location to lead the sales team, ensure smooth daily operations, and deliver excellent customer service. The role emphasizes motivating staff, managing inventory, handling POS transactions, and implementing merchandising standards while supporting the Store Manager to reach sales targets.

This position requires flexibility, weekend availability, and a proactive approach to problem solving in a fast-paced retail environment.

Qualifications

• Experience leading a retail team.
• Strong customer service and communication skills.
• Familiarity with POS systems and inventory basics.

Responsibilities

• Supervise and guide the retail sales team, fostering a positive and productive work environment.
• Assist in achieving store sales targets through effective team leadership and customer engagement.
• Ensure all customers receive excellent service and support.
• Oversee daily store operations, including opening and closing procedures.
• Manage inventory levels, including stock replenishment and organization.
• Implement and maintain visual merchandising standards as directed.
• Operate the POS system and handle transactions accurately.
• Address customer inquiries and resolve minor complaints promptly.
• Assist with staff training and development, reinforcing company policies and procedures.
• Maintain store cleanliness and organization standards.

Skills

Leadership

Customer service

Communication

Team motivation

POS experience

Inventory management

Education

High school diploma or equivalent

Tools

POS systems

Inventory tools

Job description

Placements24 in Gauteng seeks a Retail Store Supervisor for its Tembisa location to lead the sales team, ensure smooth daily operations, and deliver excellent customer service. The role emphasizes motivating staff, managing inventory, handling POS transactions, and implementing merchandising standards while supporting the Store Manager to reach sales targets.

This position requires flexibility, weekend availability, and a proactive approach to problem solving in a fast-paced retail environment.