Retail Store Manager: Growth Path & Leadership Impact

Cash Crusaders Retail (Pty) Ltd; Pretoria; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Cash Crusaders is looking for ambitious, results-driven Assistant Store Managers and Store Managers who are passionate about retail, leadership and people development. Join our team as a Trainee Manager and build on your existing management experience while developing the skills needed to lead a successful Cash Crusaders store.

This is an opportunity to grow within a dynamic retail environment that values operational excellence, outstanding customer service and strong leadership.

Responsibilities

• Store Operations & Sales
• Drive sales performance and achieve business targets.
• Maximise profitability through effective management of gross profit (GP), add-on sales and other revenue streams.
• Maintain merchandising, marketing and operational standards.
• Monitor store performance and identify opportunities for improvement.
• Stock & Inventory Management
• Ensure effective stock control and inventory management.
• Monitor stock levels in line with customer demand and sales performance.
• Minimise stock losses and maintain accurate stock records.
• Customer Service
• Deliver exceptional customer experiences and promote a customer-first culture.
• Monitor Mystery Shopper results and customer feedback.
• Resolve customer complaints professionally and efficiently.
• Leadership & People Development
• Lead, motivate and develop teams to achieve business objectives.
• Manage employee performance and support individual growth.
• Identify and develop future leaders through succession planning.
• Foster a positive, accountable and high-performing team environment.
• Administration & Compliance
• Ensure compliance with company policies, systems and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and recordkeeping.
• Maintain high standards of operational control and accountability.
• What We’re Looking For
• Previous retail management experience as a Store Manager or Assistant Store Manager.
• A proven track record of achieving sales targets and driving store performance.
• Strong leadership, coaching and people management skills.
• Excellent communication, organisational and problem-solving abilities.
• A target-driven mindset with a passion for retail and customer service.
• A willingness to learn, grow and take on greater management responsibility.
• Willingness to relocate anywhere in Gauteng.
• Working Hours: Retail hours, including weekends and public holidays.

Job description

Cash Crusaders is looking for ambitious, results-driven Assistant Store Managers and Store Managers who are passionate about retail, leadership and people development. Join our team as a Trainee Manager and build on your existing management experience while developing the skills needed to lead a successful Cash Crusaders store.

This is an opportunity to grow within a dynamic retail environment that values operational excellence, outstanding customer service and strong leadership.