Fashion Boutique Store Manager

Merand Corbett & Associates; Wes-Kaap; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Merand Corbett & Associates seeks an experienced Store Manager to lead a high-end boutique environment in the Western Cape. You will drive sales, uphold premium brand standards, and lead a team to deliver exceptional customer experiences.

You will mentor staff, optimize merchandising and stock control, and implement head office strategies while ensuring impeccable presentation and professional attire. A proven track record in premium fashion retail is essential.

Qualifications

• Minimum 8 years' experience in retail and sales.
• Proven management experience in fashion or premium retail.
• Track record of improving store performance and sales growth.
• Strong leadership and people management skills.
• Excellent communication and organisational abilities.
• Premium brand environment experience preferred.
• Strong product knowledge and styling ability.

Responsibilities

• Lead by example on the sales floor through active selling, styling, and customer engagement
• Deliver outstanding customer service and create memorable shopping experiences
• Drive store turnover, achieve and exceed sales targets, and improve overall performance
• Manage, motivate, coach, and develop the store team
• Ensure high standards of visual merchandising and store presentation
• Oversee stock management, administration, and reporting
• Implement Head Office strategies and operational procedures effectively
• Handle customer queries and complaints professionally and efficiently
• Support promotions, events, and festive season late trading
• Maintain brand image, premium standards, and professional appearance at all times

Skills

Leadership

People management

Sales driven

Merchandising

Stock control

Communication

Fashion retail

Training & coaching

Job description

KEY RESPONSIBILITIES:

• Lead by example on the sales floor through active selling, styling, and customer engagement


• Deliver outstanding customer service and create memorable shopping experiences


• Drive store turnover, achieve and exceed sales targets, and improve overall performance


• Manage, motivate, coach, and develop the store team


• Ensure high standards of visual merchandising and store presentation


• Oversee stock management, administration, and reporting


• Implement Head Office strategies and operational procedures effectively


• Handle customer queries and complaints professionally and efficiently


• Support promotions, events, and festive season late trading


• Maintain brand image, premium standards, and professional appearance at all times

REQUIREMENTS:

• Minimum of 8 years' experience in retail and sales


• Previous management experience within a fashion or boutique retail environment


• Proven track record in improving store performance and driving sales growth


• Strong personal sales ability and a target-driven mindset


• Excellent people management and leadership skills


• Experience in high-end or premium fashion retail environments


• Exposure to high-end, premium, or fashion-forward retail brands


• Strong knowledge of merchandising, stock control, and retail operations


• Excellent communication and organisational skills


• Exceptional styling ability and strong product knowledge


• Well-groomed, stylish, and professional presentation


• Positive, solutions-driven attitude with the ability to perform under pressure


• Flexible to work retail hours, including late trading during peak periods


• Based in or around the Western Cape with reliable transport

WHY YOU'LL LOVE THIS ROLE:

• Work in a stylish, high-end boutique environment


• Be part of a passionate, fashion-focused team


• Opportunity to lead, grow, and make a lasting impact


• Career development within a premium retail brand