Retail Store Manager

Placements24; LegKraal Gate; On-site; ZAR 350,000 - 480,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Career development

Dynamic work environment

Performance bonuses

Job summary

Placements24 is seeking an experienced Retail Store Manager for its Mahikeng location. You will lead a team, drive sales, and oversee daily operations to ensure outstanding customer service and strong store performance.

The ideal candidate has a proven track record in retail leadership, strong communication, and proficiency with POS and inventory systems. This role offers a competitive package and opportunities for professional development within a dynamic team.

Qualifications

• 5+ years in retail store leadership.
• Proven track record in driving sales and managing costs.
• Strong communication and interpersonal skills.
• Proficient in POS and inventory control systems.

Responsibilities

• Lead, mentor, and develop a high-performing team of retail associates and supervisors.
• Drive store sales and profitability through effective sales strategies, promotions, and customer engagement.
• Manage day-to-day store operations, including opening/closing procedures, cash handling, and security.
• Ensure exceptional customer service standards are consistently met and exceeded.
• Oversee inventory management, visual merchandising, and stock control to optimize product availability and presentation.
• Implement and enforce company policies and procedures to maintain operational excellence and compliance.

Skills

Leadership

Sales growth

Team management

Customer service

POS systems

Interpersonal communication

Problem solving

Education

High school diploma or equivalent; tertiary qualification is a plus

Tools

POS systems

Retail management software

Job description

About the Role

Our client is seeking an experienced and driven Retail Store Manager to lead their team and operations in Mahikeng . As the Store Manager, you will be responsible for overseeing all aspects of the store, from sales performance and customer service to staff management and operational efficiency. Your leadership will be key to creating a positive and productive work environment, driving sales growth, and ensuring exceptional customer experiences. This role requires a strong understanding of retail dynamics and a passion for team development.

Key Responsibilities

• Lead, mentor, and develop a high-performing team of retail associates and supervisors.
• Drive store sales and profitability through effective sales strategies, promotions, and customer engagement.
• Manage day-to-day store operations, including opening/closing procedures, cash handling, and security.
• Ensure exceptional customer service standards are consistently met and exceeded.
• Oversee inventory management, visual merchandising, and stock control to optimize product availability and presentation.
• Implement and enforce company policies and procedures to maintain operational excellence and compliance.

Requirements

• Proven experience as a Retail Store Manager or in a senior retail leadership role.
• Demonstrated success in driving sales, managing teams, and controlling operational costs.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service orientation and problem-solving abilities.
• Proficiency in retail management software, POS systems, and inventory control.
• High school diploma or equivalent; relevant tertiary qualification is a plus.

Benefits

• Competitive annual salary with performance-based bonuses.
• Comprehensive health and benefits package.
• Employee discounts on store merchandise.
• Opportunities for career advancement and professional development.
• A dynamic and supportive work environment focused on success.