Retail Store Leader: Drive Sales & Customer Experience

Mr-Price-Group; Roodepoort; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group is seeking an Assistant Store Manager for Westgate Centre in Roodepoort, Gauteng. You will support the store manager in daily operations, focusing on stock management, customer experience and team leadership to achieve targets.

You will oversee stock handling, analyse sales data, ensure compliance and drive training and performance. A Grade 12 and 2–3 years supervisory experience are preferred; MS Office proficiency is expected.

Qualifications

• Grade 12 qualification required.
• 2–3 years supervisory/assistant store management experience.
• Understanding of Sales & Service Management.
• Budgeting skills.
• Proficiency in MS Office.
• Effective communication skills.
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Responsibilities

• Stock management: ensure stock is received, unpacked, merchandised and replenished.
• Monitor stock levels and mitigate stock loss; maintain stock on hand.
• Oversee stockroom housekeeping.
• Authorise write offs, breakages, recalls and returns.
• Analyse sales & profitability reports to increase sales and monitor store expenditure.
• Review in-store product performance and provide feedback to the support centre.
• Identify opportunities to increase sales and brand awareness.
• Conduct compliance checks to ensure adherence to policies and procedures.
• Customer experience: ensure and maintain customer service processes to meet standards.
• Lead and develop the team to achieve KPIs and implement training and succession plans.
• Recruit, administer and manage performance per company policies.

Skills

Effective communication

Retail trade understanding

Brand, customer & product awareness

Sales & service management

Budgeting

Education

Grade 12

Tools

MS Office

Job description

Mr Price Group is seeking an Assistant Store Manager for Westgate Centre in Roodepoort, Gauteng. You will support the store manager in daily operations, focusing on stock management, customer experience and team leadership to achieve targets.

You will oversee stock handling, analyse sales data, ensure compliance and drive training and performance. A Grade 12 and 2–3 years supervisory experience are preferred; MS Office proficiency is expected.