Retail Sales Specialist - Home Goods

Placements24; Mossel Bay; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Commission and bonuses

Employee discount

Career growth opportunities

Training on product knowledge and sale

Provident fund

Job summary

Placements24 in Mossel Bay, Western Cape, seeks a motivated Retail Sales Specialist to assist customers, showcase products and drive store sales. You will help shoppers select items, upsell and maintain attractive displays while delivering exceptional service.

The role requires retail experience, strong communication, and a passion for home design. Weekend work and a positive, team-oriented attitude are expected in Mossel Bay.

Qualifications

• Previous experience in retail sales, preferably in home goods, furniture, or décor.
• Demonstrated ability to meet and exceed sales targets.
• Excellent interpersonal and customer service skills.
• Strong communication skills, with the ability to engage effectively with diverse customers.
• A passion for home design and an understanding of current trends.
• Ability to work effectively as part of a team.
• Basic math skills and experience with POS systems.
• Flexibility to work retail hours, including weekends and public holidays, as needed in Mossel Bay.
• A positive attitude and a proactive approach to sales.

Responsibilities

• Greet and engage customers in a friendly and professional manner, understanding their needs and preferences for home goods.
• Provide expert advice and recommendations on a wide range of home décor products, furniture, and accessories.
• Assist customers in selecting the right products to meet their aesthetic and functional requirements.
• Drive store sales by effectively showcasing products, upselling, and cross-selling complementary items.
• Maintain visual merchandising standards on the sales floor, ensuring products are attractively displayed.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Achieve individual sales targets and contribute to overall store sales goals.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Stay informed about product knowledge, promotions, and company policies.
• Maintain a clean and organized sales environment.

Skills

Customer service

Communication skills

Team player

POS experience

Education

Grade 12

Tools

POS systems

Job description

About the Role

Our client, a renowned retailer specializing in high-quality home goods and furnishings, is looking for a motivated and customer-centric Retail Sales Specialist to join their team in **Mossel Bay, Western Cape**. This role is perfect for an individual with a passion for home décor and a talent for providing exceptional customer service. You will be responsible for assisting customers, showcasing products, driving sales, and contributing to the overall success of the store. The ideal candidate will have excellent communication skills, a keen eye for design, and a proven ability to meet sales targets. This is a great opportunity to develop a career in retail sales within a respected brand in the beautiful **Mossel Bay** area.

Key Responsibilities

• Greet and engage customers in a friendly and professional manner, understanding their needs and preferences for home goods.
• Provide expert advice and recommendations on a wide range of home décor products, furniture, and accessories.
• Assist customers in selecting the right products to meet their aesthetic and functional requirements.
• Drive store sales by effectively showcasing products, upselling, and cross-selling complementary items.
• Maintain visual merchandising standards on the sales floor, ensuring products are attractively displayed.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Achieve individual sales targets and contribute to overall store sales goals.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Stay informed about product knowledge, promotions, and company policies.
• Maintain a clean and organized sales environment.

Requirements

• Previous experience in retail sales, preferably in home goods, furniture, or décor, is highly desirable.
• Demonstrated ability to meet and exceed sales targets.
• Excellent interpersonal and customer service skills.
• Strong communication skills, with the ability to engage effectively with diverse customers.
• A passion for home design and an understanding of current trends.
• Ability to work effectively as part of a team.
• Basic math skills and experience with POS systems.
• Flexibility to work retail hours, including weekends and public holidays, as needed in **Mossel Bay**.
• A positive attitude and a proactive approach to sales.
• Grade 12 certificate or equivalent qualification.

Benefits

• Competitive hourly wage with commission and potential for bonuses.
• Generous employee discount on store merchandise.
• Opportunities for career growth within the retail sector.
• Training on product knowledge and sales techniques.
• A vibrant and supportive work environment.
• Contribution to provident fund.