Retail Shop Assistant & POS Expert

Clicks Group Limited; Cape Town; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Clicks Group in Western Cape is seeking a Shop Assistant / Cashier who will report to the Store Manager. You will deliver service excellence through efficient POS operations, cash handling, and in-store merchandising to create a positive customer experience.

You will promote the Clicks clubcard, enroll new members, and stay informed about promotions, products, and events to help customers feel good and pay less while upholding brand standards.

Qualifications

• Basic arithmetic skills for POS transactions.
• Experience in retail or FMCG environment.
• Understanding of stock management procedures.
• Commitment to customer service excellence.
• Strong planning and organizational skills.
• Good problem-solving abilities.
• Strong customer orientation and communication skills.
• Ability to relate to customers and colleagues.
• Ability to follow instructions and procedures.
• Proven ability to deliver results.
• Team player capable of working with others.
• Ability to persuade and influence customers.
• Capable of handling pressure and deadlines.

Responsibilities

• Deliver service excellence through POS operations and cash handling.
• Maintain merchandising standards and store appearance.
• Promote Clicks' clubcard and enroll new members.
• Provide product information and promotions to customers.
• Collaborate with store team to meet targets.

Skills

Basic maths

Retail/FMCG background

Stock management

Customer service excellence

Planning and organizing

Problem solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Coping with pressures

Job description

Clicks Group in Western Cape is seeking a Shop Assistant / Cashier who will report to the Store Manager. You will deliver service excellence through efficient POS operations, cash handling, and in-store merchandising to create a positive customer experience.

You will promote the Clicks clubcard, enroll new members, and stay informed about promotions, products, and events to help customers feel good and pay less while upholding brand standards.