Retail Sales Supervisor: Lead, Motivate & Drive Sales

Placements24; Richards Bay; On-site; ZAR 79,000 - 97,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Leadership development

Career advancement

Dynamic retail environment

Store operations exposure

Team incentives

Job summary

Placements24 is seeking a proactive Retail Sales Supervisor for its Richards Bay store in KwaZulu-Natal. You will lead a dynamic sales team, drive customer-focused service, and support store management in executing sales strategies.

The role emphasizes teamwork, product knowledge, and operational efficiency in a fast-paced retail environment. Weekend and holiday shifts are required, with growth opportunities within the brand.

Qualifications

• Previous experience in a retail sales role with some supervisory or team lead experience preferred.
• Demonstrated ability to drive sales and provide excellent customer service.
• Strong communication and interpersonal skills.

Responsibilities

• Supervise and guide a team of retail sales associates, providing direction and support.
• Assist customers by answering questions, providing information, and recommending products.
• Drive sales performance by actively engaging with customers and promoting product knowledge.
• Maintain high standards of cleanliness and organization on the sales floor.
• Assist with inventory management, including receiving, stocking, and stock counts.
• Handle customer inquiries and resolve issues promptly, escalating when necessary.
• Support the Store Manager in implementing sales initiatives and promotions.
• Train new sales associates on product knowledge and store policies.
• Operate the POS system and assist with transactions.
• Foster a positive team environment and strong customer service.

Skills

Retail sales

Supervisory experience

Customer service

Communication

Team motivation

Tools

POS systems

Stock management

Job description

Placements24 is seeking a proactive Retail Sales Supervisor for its Richards Bay store in KwaZulu-Natal. You will lead a dynamic sales team, drive customer-focused service, and support store management in executing sales strategies.

The role emphasizes teamwork, product knowledge, and operational efficiency in a fast-paced retail environment. Weekend and holiday shifts are required, with growth opportunities within the brand.