Retail Sales Specialist

Placements24; Durban; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Commission and bonuses

Employee discounts

Training and progression

Job summary

Placements24 is seeking a results-driven Retail Sales Specialist in Durban to drive sales through product knowledge and exceptional customer engagement. You will understand customer needs, recommend products, and ensure a seamless sales process in a fast-paced store environment.

The role offers a competitive base salary with commission, ongoing training, and opportunities for career progression within a vibrant Durban retail team.

Qualifications

• Demonstrable experience in a retail sales role, with a proven ability to meet sales goals.
• Excellent interpersonal and communication skills, with a talent for building rapport with customers.
• Strong understanding of sales principles and customer service best practices.
• Able to work flexible hours, including weekends and public holidays.

Responsibilities

• Engage customers proactively to understand their needs and provide personalized product recommendations.
• Achieve and exceed individual sales targets through effective selling techniques and product knowledge.
• Process transactions accurately and efficiently using the POS system.
• Maintain a high level of product knowledge across the store inventory.
• Assist with stock management, replenishment, and store presentation.

Skills

Customer engagement

Sales targets

Product knowledge

Communication skills

Tools

POS system

Job description

About the Role

Our client is looking for a results-driven Retail Sales Specialist to join their vibrant team in Durban . This role is focused on driving sales through expert product knowledge and exceptional customer engagement. You will be responsible for understanding customer needs, recommending suitable products, and ensuring a seamless sales process. This position offers a unique opportunity for a sales-oriented individual to excel in a dynamic retail environment, contributing directly to the store's revenue targets and customer satisfaction metrics within the energetic atmosphere of Durban .

Key Responsibilities

• Engage customers proactively to understand their needs and provide personalized product recommendations.
• Achieve and exceed individual sales targets through effective selling techniques and product knowledge.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain a high level of product knowledge across the entire store inventory.
• Assist with stock management, replenishment, and ensuring the store is presented attractively.
• Contribute to a positive team dynamic and support colleagues in achieving store goals.

Requirements

• Demonstrable experience in a retail sales role, with a proven ability to meet sales goals.
• Excellent interpersonal and communication skills, with a talent for building rapport with customers.
• Strong understanding of sales principles and customer service best practices.
• Ability to work flexible hours, including weekends and public holidays.
• Familiarity with POS systems and basic inventory management.
• A proactive and enthusiastic approach to sales and customer engagement in a fast-paced setting.

Benefits

• Competitive base salary plus commission and performance bonuses.
• Generous employee discounts on merchandise.
• Ongoing training and opportunities for career progression.
• A dynamic and encouraging work environment in beautiful Durban . Regular team-building activities and performance recognition.