Retail Sales Associate - Full Time

Placements24; Kempton Park; On-site; ZAR 62,000 - 83,000; Full time

Benefits offered by this job

Staff discounts

Product training

Career advancement opportunities

Job summary

Placements24 is seeking a Retail Sales Associate for our Tembisa, Gauteng location. You will greet customers, understand needs, and advise on products to drive sales and loyalty. This role focuses on delivering excellent service in a fast-paced retail environment.

Based in South Africa, you will maintain product knowledge, assist with stock and merchandising, and support store targets while offering a friendly, proactive shopping experience to diverse customers.

Qualifications

• Experience in a customer-facing role, preferably in retail.
• Excellent communication and interpersonal skills.
• Willingness to work flexible hours, including weekends.
• Basic computer literacy and familiarity with POS systems.

Responsibilities

• Engage with customers, provide product information and assistance.
• Drive sales by showcasing products and closing transactions.
• Maintain knowledge of product features, benefits and promotions.
• Process sales accurately using the POS system.
• Assist with inventory, stock receiving and shelf replenishment.
• Keep the sales floor clean, organized and merchandised.
• Address customer inquiries and resolve issues promptly.
• Support achievement of store targets and KPIs.
• Collaborate with team to maintain a positive work environment.
• Monitor market trends relevant to the Gauteng retail landscape.

Skills

Customer service

Communication

Teamwork

Sales skills

POS knowledge

Tools

POS system

Job description

About the Role

Our client, a dynamic and customer-focused retail brand, is seeking an enthusiastic and dedicated Retail Sales Associate to join their vibrant team in Tembisa, Gauteng. This is an excellent opportunity for individuals passionate about delivering exceptional customer service and driving sales in a retail setting. You will be the face of the brand, engaging with customers, understanding their needs, and providing expert advice on our product range. The role is integral to creating a positive shopping experience and fostering customer loyalty. We are looking for proactive individuals who thrive in a fast-paced environment and are eager to contribute to the success of our **South African** retail operations. This position is based in **Tembisa, Gauteng**, and requires a commitment to in-store presence.

Key Responsibilities

• Engage with customers in a friendly and professional manner, providing product information and assistance to meet their needs.


• Drive sales by effectively showcasing products, recommending complementary items, and closing sales transactions.


• Maintain an up-to-date knowledge of product features, benefits, and current promotions.


• Process customer sales accurately and efficiently using the point-of-sale (POS) system.


• Assist with inventory management, including receiving stock, stocking shelves, and conducting regular inventory counts in **Tembisa**.


• Ensure the sales floor is clean, organized, and visually appealing, adhering to merchandising standards.


• Handle customer inquiries and resolve any issues or complaints promptly and professionally.


• Contribute to achieving store sales targets and key performance indicators (KPIs).


• Collaborate with team members and management to create a positive and productive work environment.


• Stay informed about competitor activities and market trends relevant to the **Gauteng** retail landscape.

Requirements

• Previous experience in a customer-facing role, preferably in retail sales, is highly desirable.


• Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers.


• A genuine passion for customer service and a proactive approach to sales.


• Basic understanding of sales principles and techniques.


• Ability to work effectively as part of a team and independently.


• Good organizational skills and attention to detail, particularly when handling transactions and inventory.


• Flexibility to work various shifts, including weekends and public holidays, as required for the **Tembisa** store.


• Basic computer literacy, including familiarity with POS systems.


• A positive attitude and a willingness to learn and grow within the retail industry.


• Must be legally eligible to work in **South Africa**.

Benefits

This role offers a competitive hourly wage with the potential for sales incentives. Employees benefit from comprehensive product training, opportunities for career advancement within the company, and a supportive team environment. You will also receive staff discounts on our extensive product range. Join our team in **Gauteng** and embark on a rewarding career in retail.