Retail Sales Associate - Customer Growth & Service

Cape Union Mart Group; Cape Town; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Cape Union Mart Group in Cape Town is seeking a Retail Associate to deliver outstanding customer service, drive sales and ensure accurate cash handling. You will maintain store standards and assist customers with inquiries while meeting personal targets.

The role requires Matric, up to 6 months retail experience, and willingness to work retail hours. You will be part of a team focused on delivering a positive shopping experience and contributing to store turnover.

Qualifications

• Matric or equivalent is required.
• Up to 6 months retail experience is essential.
• Willing and able to work retail hours.
• Microsoft Office proficiency is advantageous.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold visual merchandising standards to optimise sales.
• Transact all purchases and process payments.
• Establish a professional relationship with customers and provide friendly assistance.
• Attend to customer stock queries and ensure they are resolved.

Skills

Customer service

Effective communication

Time management

Sales driven

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Cape Union Mart Group in Cape Town is seeking a Retail Associate to deliver outstanding customer service, drive sales and ensure accurate cash handling. You will maintain store standards and assist customers with inquiries while meeting personal targets.

The role requires Matric, up to 6 months retail experience, and willingness to work retail hours. You will be part of a team focused on delivering a positive shopping experience and contributing to store turnover.