Retail Sales Associate – Customer Experience & Growth

Cape Union Mart Group; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Cape Union Mart Group in Cape Town is seeking a retail associate to help drive sales and delight customers. You will apply selling techniques to exceed expectations, keep the store well merchandised, and support loss-control practices while meeting personal targets.

The role requires at least matric or equivalent, clear criminal record, and strong English communication. You will thrive with a friendly, engaging persona and a proactive team attitude.

Qualifications

• Desirable: 6 months of retail experience.
• Desirable: Matric or Equivalent.
• Clear Criminal record.
• Proficiency in English.
• Ability to communicate effectively.
• Customer service focus.
• Friendly, helpful, confident, and engaging personality.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Identify opportunities to increase sales.
• Maintain housekeeping and visual merchandising standards to optimise sales.
• Create an inspiring work environment and have fun.

Skills

Retail experience

Customer service

English proficiency

Communication skills

Honesty & integrity

Friendly, engaging personality

Education

Matric or Equivalent

Job description

Cape Union Mart Group in Cape Town is seeking a retail associate to help drive sales and delight customers. You will apply selling techniques to exceed expectations, keep the store well merchandised, and support loss-control practices while meeting personal targets.

The role requires at least matric or equivalent, clear criminal record, and strong English communication. You will thrive with a friendly, engaging persona and a proactive team attitude.