Retail Sales & Customer Experience Specialist

Cape Union Mart Group; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Cape Union Mart Group in the Western Cape is seeking a retail associate to deliver excellent customer service and contribute to sales goals. You will use proven selling techniques, maintain store standards, and support visual merchandising to maximise sales.

The role requires matric or equivalent, a clear criminal record, and good English communication. A friendly, engaging attitude and teamwork mindset are essential.

Qualifications

• Desirable: 6 months of retail experience.
• Desirable: Matric or Equivalent.
• Clear Criminal record.
• Proficiency in English.
• Ability to communicate effectively.
• Customer service focus.
• Friendly, helpful, confident, and engaging personality.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring work environment and have fun.

Job description

Cape Union Mart Group in the Western Cape is seeking a retail associate to deliver excellent customer service and contribute to sales goals. You will use proven selling techniques, maintain store standards, and support visual merchandising to maximise sales.

The role requires matric or equivalent, a clear criminal record, and good English communication. A friendly, engaging attitude and teamwork mindset are essential.