Retail Sales Associate: Customer-Driven & Growth-Minded

Cape Union Mart Group; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Cape Union Mart Group is seeking a customer-focused retail associate in South Africa to drive sales, ensure accuracy in cash handling, and maintain premier store standards. The role emphasizes delivering exceptional service, meeting personal targets, and maintaining a welcoming sales floor.

Candidates should have Matric or equivalent and at least basic retail experience, with strong English communication and the ability to engage customers confidently on the shop floor.

Qualifications

• Retail experience is desirable.
• Proficiency in English and clear communication are required.
• Ability to maintain store standards and deliver customer service excellence.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Identify opportunities to increase sales and maximize revenue.
• Maintain housekeeping and uphold visual merchandising standards to optimise sales.
• Create an inspiring work environment and have fun.

Skills

Customer service

Communication skills

Cash handling

Sales techniques

Education

Matric or Equivalent

Job description

Cape Union Mart Group is seeking a customer-focused retail associate in South Africa to drive sales, ensure accuracy in cash handling, and maintain premier store standards. The role emphasizes delivering exceptional service, meeting personal targets, and maintaining a welcoming sales floor.

Candidates should have Matric or equivalent and at least basic retail experience, with strong English communication and the ability to engage customers confidently on the shop floor.