Retail Operations Specialist

Placements24; Mossel Bay; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Employee discounts

Health insurance

Pension plan

Bonuses

Annual leave and sick leave

Job summary

Placements24 is seeking a proactive Retail Operations Specialist for its Mossel Bay store to optimize daily operations, manage stock, and support management with reporting. The role emphasizes merchandising, labor planning, and loss prevention in a busy retail environment.

The ideal candidate will analyze data to drive improvements, maintain service standards, and coordinate with vendors while ensuring compliance with company policies and safety regulations. Weekend shifts may be required.

Qualifications

• Proven experience in retail operations or store management.
• Strong understanding of inventory management and merchandising.
• Excellent analytical and problem-solving skills.
• Proficiency with retail management software and POS systems.
• Excellent organizational and time-management abilities.

Responsibilities

• Oversee and optimize daily store operations, including opening and closing procedures.
• Manage inventory levels, including stock counts, ordering, and receiving processes.
• Ensure efficient implementation of merchandising standards and planograms.
• Develop and maintain staff schedules to ensure adequate coverage and manage labor costs.
• Monitor and enforce adherence to company policies, procedures, and safety regulations.
• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Support the store management team with operational reporting and administrative tasks.
• Implement and manage loss prevention strategies to minimize shrinkage.
• Coordinate with external vendors and service providers as needed.
• Ensure the store maintains high standards of cleanliness, organization, and presentation.

Skills

Retail operations

Inventory management

Staff scheduling

Analytical skills

POS systems

Tools

POS systems

Job description

About the Role

Our client, a prominent retailer, is seeking an analytical and process-driven Retail Operations Specialist to join their team in Mossel Bay, Western Cape. This role is crucial for ensuring the smooth and efficient functioning of daily store operations, supporting both staff and management in achieving operational excellence. The ideal candidate will possess a strong understanding of retail processes, inventory management, and staff scheduling, with a keen eye for identifying areas for improvement. You will be instrumental in implementing best practices, optimizing workflows, and ensuring compliance with company policies. This position offers a significant opportunity to impact operational efficiency and contribute to the overall success of the retail environment. We are looking for a proactive individual who can analyze operational data, propose solutions, and implement changes effectively within the Mossel Bay store. Your role will be key in maintaining high standards of service and operational integrity.

Key Responsibilities

• Oversee and optimize daily store operations, including opening and closing procedures.


• Manage inventory levels, including stock counts, ordering, and receiving processes.


• Ensure efficient implementation of merchandising standards and planograms.


• Develop and maintain staff schedules to ensure adequate coverage and manage labor costs.


• Monitor and enforce adherence to company policies, procedures, and safety regulations.


• Analyze operational data to identify trends, inefficiencies, and areas for improvement.


• Support the store management team with operational reporting and administrative tasks.


• Implement and manage loss prevention strategies to minimize shrinkage.


• Coordinate with external vendors and service providers as needed.


• Ensure the store maintains high standards of cleanliness, organization, and presentation.

Requirements

• Proven experience in retail operations, store management, or a similar role.


• Strong understanding of inventory management, merchandising, and staff scheduling.


• Excellent analytical and problem-solving skills.


• Proficiency in retail management software and point-of-sale (POS) systems.


• Strong organizational and time management abilities.


• Excellent communication and interpersonal skills.


• Ability to work independently and manage multiple priorities effectively.


• Attention to detail and a commitment to accuracy.


• Flexibility to work various shifts, including weekends and holidays, as needed.


• Located in or willing to relocate to Mossel Bay, Western Cape.

Benefits

• Competitive salary package.


• Opportunities for career growth and professional development.


• Employee discounts on merchandise.


• Health insurance and retirement savings plan.


• A collaborative and supportive work environment.


• Exposure to diverse retail operations.


• Annual performance reviews and potential bonuses.


• Paid annual leave and sick leave.