Retail Growth Driver - Assistant Store Manager

Clicks Group; George; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Clicks Group in George, Western Cape, seeks an Assistant Store Manager to lead day-to-day operations and drive sales with outstanding customer service.

You will report to the Store Manager, manage staffing, merchandising and promotions while ensuring compliance and financial targets are met. This role emphasizes team leadership and a strong customer focus to grow loyalty and store performance.

Qualifications

• Essential: Grade 12 with Maths and English.
• Desirable: Degree in Retail/Business Management.
• Minimum 2 years’ experience in an assistant store management role.
• Financial management experience (budgets, P&L statements, financial ratios).

Responsibilities

• Drive sales and customer loyalty to meet sales, profit and compliance targets.
• Efficiently operate the store: expenses, stock, shrinkage and admin.
• In-store visual merchandising to meet brand presentation standards.
• Motivate and direct staff; cover in manager's absence.
• Maintain daily staff schedules in line with labour policy.
• Deliver customer service initiatives to boost loyalty and club card targets.
• Complete weekly time and attendance and HR records.
• Support the vision to be the customer’s first choice health and beauty retailer.

Skills

Sales & customer service

Store operations

Team leadership

Stock management

Merchandising & promotions

Financial awareness

Communication skills

Labour planning

Education

Grade 12 (Maths 50% and English 50%)

Degree in Retail/Business Management

Job description

Clicks Group in George, Western Cape, seeks an Assistant Store Manager to lead day-to-day operations and drive sales with outstanding customer service.

You will report to the Store Manager, manage staffing, merchandising and promotions while ensuring compliance and financial targets are met. This role emphasizes team leadership and a strong customer focus to grow loyalty and store performance.