Retail Assistant Store Manager: Growth & Service Leader

Clicks Group; George; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Clicks Group is looking for an Assistant Store Manager for the Clicks Blue Route store in George, Western Cape. The role reports to the Store Manager and focuses on driving sales, customer loyalty and operational excellence within a busy FMCG retail environment.

The successful candidate will manage stock, merchandising, staff rostering and admin duties while ensuring excellent customer service and adherence to company policies.

Qualifications

• Essential: Grade 12 with Maths 50% and English 50%
• Desirable: Degree in Retail/Business Management
• Minimum 2 years’ assistant store management experience in FMCG retail
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Responsibilities

• Support the Store Manager to drive sales and customer loyalty.
• Manage stock, expenses, shrinkage, housekeeping and admin tasks.
• Ensure in-store visual merchandising meets brand standards.
• Motivate and direct staff, cover in the Store Manager's absence.
• Maintain daily staff schedules per labour policy.
• Lead customer service initiatives to enhance experience and loyalty.
• Ensure weekly timekeeping and HR records are completed.

Skills

Financial management

Customer service excellence

People management

Planning and organising

Problem-solving

Leading and supervising

Sales & promotions

Time management

Merchandising

Labor legislation knowledge

Team leadership

Education

Grade 12 (Maths 50% and English 50%)

Degree in Retail/Business Management

Job description

Clicks Group is looking for an Assistant Store Manager for the Clicks Blue Route store in George, Western Cape. The role reports to the Store Manager and focuses on driving sales, customer loyalty and operational excellence within a busy FMCG retail environment.

The successful candidate will manage stock, merchandising, staff rostering and admin duties while ensuring excellent customer service and adherence to company policies.