Retail General Assistant: Customer Service & Merchandising

Cashbuild Limited; Kempton Park; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Cashbuild Limited in Kempton Park invites applications for a General Assistant (External Applications Only- Cavendish). You will deliver in-store customer service, assist with merchandising, price labelling, and housekeeping within your area.

The role requires basic Grade 10/12, English plus local language, SA ID or work permit, and willingness to work shifts, weekends, and holidays. You must work safely and accurately under pressure.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) compliance within area of responsibility
• Report discrepancies to the Store Manager
• Report damaged stock within area of responsibility to Store Manager

Skills

Communication

Customer service

Numeracy

Work under pressure

Shift work

Weekend/holiday readiness

Education

Grade 10/NQF 3

Grade 12

Job description

Cashbuild Limited in Kempton Park invites applications for a General Assistant (External Applications Only- Cavendish). You will deliver in-store customer service, assist with merchandising, price labelling, and housekeeping within your area.

The role requires basic Grade 10/12, English plus local language, SA ID or work permit, and willingness to work shifts, weekends, and holidays. You must work safely and accurately under pressure.